Workplace Experience & Facilities professional with 15+ years of experience supporting corporate operations, facilities management, and client engagement. Skilled in vendor management, budgeting, workplace services, and team leadership. Recognized for driving operational efficiency, improving employee experience, and implementing sustainable workplace initiatives. Currently training toward Facilities Management certification to further strengthen expertise.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Workplace Experience Supervisor
CBRE @ The Clorox Company
01.2024 - Current
Oversee daily workplace and facilities operations across 73,640 sq. ft., supporting 423 employees.
Manage procurement lifecycle (POs, PRs, BPOs, PMs) using MyBuy/Coupa for supplemental HVAC units, ice machines, and secured door maintenance.
Partner with Finance Manager to forecast annual budgets and track expenditures.
Lead vendor management for janitorial, HVAC, security, and other critical services; create vendor schedules and ensure compliance with SLAs.
Facilitate weekly and monthly cross-functional meetings with site leadership, HR, executive admins, and property management to align on operations and events.
Delivered employee engagement and amenity improvements, including the rollout of bean-to-cup coffee machines based on survey feedback.
Implemented sustainability upgrades, replacing majority of flooring bulbs with energy-efficient LEDs.
Key Achievements
Awarded CBRE Exceptional Award (July 2025) for outstanding contributions.
Launched a new coffee program with upgraded machines, earning consistent positive feedback from employees, leadership, and HR.
Workplace Experience Coordinator
CBRE @ Microsoft
10.2021 - 01.2024
Managed workplace operations and vendor services to ensure day-to-day delivery for 2 corporate office sites.
Processed purchase orders and vendor contracts in JDE; supported quarterly newsletters and building-wide notices.
Conducted weekly building and AV audits; submitted work orders and maintained office supplies across both buildings.
Partnered with leadership to coordinate office events (200–300 employees), logistics, and communications via MS Teams.
Onboarded new hires and created SOPs for back-of-house operations.
Championed sustainability by supporting Zero Waste initiatives, saving $10K in Q2.
Key Achievements
Received Applause Award (April 2023) for service excellence.
Played a key role in site readiness and vendor management through transitions and high-volume events.
Office Assistant
South Fulton Metals
11.2020 - 09.2021
Provided administrative and HR support for 22 employees across 2 locations.
Managed payroll, invoicing, onboarding/offboarding, and office supplies.
Coordinated meetings, vendor communications, and daily operations.
New Accounts Representative (2013–2018) | Receptionist/Admin Assistant (2007–2013)
National Credit Systems
01.2007 - 01.2018
Supported client account setup, customer relations, and administrative operations in a high-volume office environment.
Processed 400+ daily account placements with 100% accuracy, trained new staff, and produced monthly performance reports.
Recognized as Employee of the Year (2008 & 2017) for consistent excellence.
Front Desk Coordinator (Temp) at CBRE Real Estate Investments and Services -CloroxFront Desk Coordinator (Temp) at CBRE Real Estate Investments and Services -Clorox