Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
Work History
Millwork Specialist
Home Depot
Alpharetta
08.2024 - Current
Spearheaded customer satisfaction initiatives across all departments at Home Depot.
Assisted customers in selecting custom-designed windows, doors, and garage doors.
Supported DIY customers and contractors with product knowledge and installation guidance.
Provided solutions for commercial businesses seeking tailored entryways.
Generated $800,000 in millwork and appliance sales through strategic client engagement.
Facilitated cross-departmental collaboration to enhance Home Depot's customer service initiatives.
Contributed as a member of the Voice of the Associates Committee to enhance collaboration between coworkers and management.
Facilitated daily operational responsibilities by supporting all departments and welcoming customers.
Vice President, Director of Sustainability
SDG Impact Fund
Cartersville
08.2023 - 08.2024
Executed sales strategy for 13 million pieces of isolation gowns from surplus inventory.
Oversaw organization and maintenance of 15 million inventory items through WhatsApp and local logistics agency.
Assisted in managing international relationships through Slack, Microsoft Excel, Microsoft Teams, Zoho, and Zoom.
Supported the creation and delivery of presentations to executive teams for business development using Microsoft Word.
Fostered robust relationships with key stakeholders, including customers, vendors, regulators, and community leaders, to enhance collaboration and drive long-term success.
Directed cross-functional teams to ensure successful project completion and enhance operational efficiency.
Exhibited strong leadership capabilities to inspire and empower employees.
Account Executive
Eagle Promotions
Las Vegas
01.2021 - 12.2022
Managed client accounts to ensure satisfaction and retention.
Developed promotional strategies to enhance brand visibility and engagement.
Collaborated with cross-functional teams to streamline project workflows.
Bell Captain
Flamingo Hotel And Casino
Las Vegas
04.2017 - 07.2021
Supervised bell staff to ensure efficient luggage handling and guest services.
Coordinated transportation arrangements for guests, including taxis and shuttles.
Assisted guests with check-in and check-out processes, enhancing their experience.
Trained new staff on procedures for luggage handling and customer service standards.
Ceo & Co-Founder
Global Gravitation Group
Las Vegas
01.2012 - 01.2017
Directed company strategy and vision for global market expansion.
Oversaw operational efficiency across diverse international teams.
Cultivated partnerships with key stakeholders and industry leaders.
Recruited, trained, mentored, and managed employees at all levels within the organization.
Baggage Handler
Wynn Las Vegas
Las Vegas
12.2008 - 05.2015
Ensured proper handling of luggage to prevent damage or loss.
Operated baggage handling systems and equipment efficiently.
Assisted passengers with inquiries related to baggage services and policies.
Collaborated with team members to optimize workflow and efficiency.
Maintained cleanliness and organization in the baggage handling area.
Education
Associates Degree - Business Administration and Mana