Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Sales Representative Team Leader
Prime Communications AT&T
Marietta
01.2026 - Current
Led sales team to consistently meet monthly targets, ensuring sustained high performance.
Negotiated contracts with customers in order to maximize profits.
Trained new representatives on product knowledge and sales techniques, enhancing team readiness.
Collaborated with management to optimize inventory and streamline operations.
Coordinated promotional events to increase brand awareness and engagement within the community.
Construction Management Support
Lux Solutions
Woodstock
02.2023 - 11.2025
Managed tasks under strict deadlines to ensure timely project completion and client satisfaction.
Completed audits and developed proposals for customers to upgrade lighting systems, enhancing energy efficiency.
Created documents and presentations using Microsoft Office tools to support project communication.
Booked all travel and lodging arrangements.
Compile existing data to update website.
Customer Service Team Lead
Publix Supermarkets
Canton
11.2019 - 12.2022
Oversaw daily operations within customer service department, ensuring smooth workflow and staff coordination.
Onboarded new employees and trained customer service staff, while planning store-focused company events.
Provide personal attention to meet customers' needs.
Created positive first impressions for customers entering store.
Handled daily cash accounting, including opening and closing balances and periodic checks throughout the business day.
Create, maintain, and distribute daily accounting and product reports using proprietary software.
Packaging and Shipping Clerk / Team Lead
Belnick Industries
Canton
01.2018 - 11.2019
Fulfilled customer orders accurately and on time, enhancing customer satisfaction.
Maintained packaging and shipping standards, ensuring products arrived undamaged.
Supervised section team and trained new employees, fostering a knowledgeable workforce.
Conducted inventory audits and managed accounting processes.
Landscaper
College Pro Landscaping
Athens
03.2017 - 12.2017
Delivered personalized lawn and garden maintenance for established customers, enhancing client satisfaction.
Implemented team safety protocols and maintained equipment operability to ensure safe operations.
Executed detailed instructions from crew lead and clients to meet project specifications.
Education
University of North Georgia
Dahlonega, GA
01-2018
Samford University
Birmingham, AL
01-2015
Skills
Microsoft Office
Adobe
Management Software
Team leadership
Contract negotiation
Inventory management
Problem solving
Serve customers
Customer relationship management
Resume Profile
Effective and motivated team leader with a proven track record of monitoring progress to ensure attainment of goals and objectives.
Adaptive and innovative problem solver.
Personal, dependable, reliable, and ethical person with ability to work within cross-functional teams.