Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
13
13
years of professional experience
Work History
Director of Operations
Chich-Fil-A
01.2024 - Current
Led both stores into the top 20% chainwide on both sales and other performance metrics
Scheduled and led over 200 people
Ran day to day operations
Drove business decisions and reduced operational costs
Logistics Coordinator
Steam Logistics
01.2023 - Current
Ran high volumes of freight for my customers as well as problem solved difficult shipping related issues
Managed a team of over 50 drivers
While I am not a manager, I have done my best to use my knowledge to help my teammates grow in their respective positions
Logistics Coordinator
Avenger Logistics
04.2021 - 01.2023
I ran dedicated freight for Ford Motor Company for two years
My day-to-day responsibilities include sourcing and managing carrier partnerships, complex timely data entry, on the spot freight solutions, growing customer relationships, and much more
My Team accounted for 60% of our entire company's revenue for the 2022 year which accounted for $84 million
Financial Advisor
Northwestern Mutual
11.2019 - 04.2021
Studied and passed multiple state exams to obtain necessary licenses
Assisted clients in comprehensive responsible financial planning
Custom built over 100 plans tailored to my clients' individual wants and needs
Coached clients through big decisions and made plan adjustments as lifestyles changed
Personal Teller
Tennessee Valley Federal Credit Union
10.2018 - 11.2019
Accurately assisted more than one hundred members daily, quickly determining their needs, and fulfilling them in a timely manner all while engaging in polite, intentional conversation
Consistently met and exceeded goals, performing at the highest level while maintaining top quality service
Team Member
Chick-fil-a
02.2012 - 05.2016
Chick-fil-A was my first job
I loved working here and during my time, I worked in every position the company had to offer except for management
Each position and station offered something unique, whether it was Register - getting to engage with guests, Kitchen - getting to ensure our high food standard were met, or Dining Room - getting to practice Second-Mile Service