Nathan Daniel
Sales Rep
Peachtree City
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Customer Service Representative
AbbVie
04.2024 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Customer Sales Agent
SelectQuote
08.2023 - 01.2024
- Successful assisted clients in finding resources available both locally & nationwide
- Worked with & coordinated services for clients based on needs
- Contact : Misty Davis-Perkins 340-445-1948
- Leveraged CRM systems effectively for efficient client data management and tracking of sales activities.
- Facilitated a positive customer experience by maintaining a professional demeanor and demonstrating product expertise during all interactions.
- Achieved sales targets consistently by utilizing strong interpersonal skills to build rapport with customers.
Sales Representative
Carter Water Home Solutions
01.2023 - 08.2023
- Conducted tests on the quality of clients drinking & tap water
- Demonstrated effectiveness of product as a solution
- Educated clients on benefits of treated water
- Contact : Nathaniel Schaenie - 404-442-5246
Physical Therapist Intern
Benchmark Physical Therapy
08.2021 - 12.2021
- Actively operated and maintained equipment used by patients & therapists
- Accepted direction and constructive criticism from therapists to use as learning opportunities
- Assisted therapists through guiding & educating patients in rehabilitation exercises
- Contact : Steven Baurenfeind - +1 (732) 567-1324
Education
Bachelors - Exercise Science
Georgia College & State
Milledgeville, GA 08.2019 - 12.2021
Associate's - Biology
Georgia Military College
Fayeteville, GA 08.2018 - 08.2019
Skills
- Multitasking
- Organization
- Active Listening
- Creative Problem Solving
Customer service
Active listening
Product knowledge
Problem resolution
Decision-making
Scheduling
Certification
CPR Certified (AHA), 08/2020, Present
Timeline
Customer Service Representative
AbbVie
04.2024 - Current
Customer Sales Agent
SelectQuote
08.2023 - 01.2024
Sales Representative
Carter Water Home Solutions
01.2023 - 08.2023
Physical Therapist Intern
Benchmark Physical Therapy
08.2021 - 12.2021
Bachelors - Exercise Science
Georgia College & State
08.2019 - 12.2021
Associate's - Biology
Georgia Military College
08.2018 - 08.2019
Similar Profiles
KEN M. MANDANASKEN M. MANDANAS
Executive Specialty Representative at AbbVieExecutive Specialty Representative at AbbVie
Brittany GriffinBrittany Griffin
Specialty Sales Representative at AbbVieSpecialty Sales Representative at AbbVie
Justin PetersenJustin Petersen
Brand Manager at AbbVieBrand Manager at AbbVie