Nathan Emerson

Sales and Customer Service

• Greet customers, offer assistance, and ensure a positive shopping experience.
• Be knowledgeable about products, promotions, and advertisements, to assist customers effectively.

Merchandising & Inventory

• Ensure products are displayed according to visual merchandising standards.
• Recover and replenish merchandise.
• Assist with receiving trucks, pricing items, and handling inventory.

Store Operations

• Complete price changes within the department according to company guidelines.
• Maintain the cleanliness and overall presentation of the department and the store.
• Assist with training new associates.
  

• Engaged in customer service initiatives to improve client satisfaction levels.
• Create material estimates from blueprints, maintain, and merchandise store inventory (via forklift).
• Manage payroll, invoicing, and inventory systems.
• Read blueprints and create material lists.
• Respond to common inquiries or complaints from customers.

• Gather item details, take measurements and photography
• Input all information into the company database
• Assist customers during pick up times and help them locate and load items

• Greeted customers and deliver excellent customer service
• Operated a cash register
• Ensured customers have everything and recommendations

• Sought out and assisted customers, located and loaded purchases
• Unloaded lumber trucks daily as a licensed forklift operator
• Replenished and managed lumber/merchandise on sales floor
• Assisted order deliveries to customer homes

• Located and directed customers to their product inquiries
• Pulled products for in-store orders or special orders
• Assembled new displays and disassembled displays