Nathan Mathieu
Marietta
Summary
At HM Plumbing, a skilled Plumbing Service Technician enhanced team performance by mentoring juniors and excelled in client relations, boosting company revenue through referrals. Demonstrated expertise in plumbing code compliance and emergency response, alongside strong communication skills, ensured high-quality service and preventative maintenance, significantly reducing system failures.
Overview
4
4
years of professional experience
Work History
Plumbing Service Technician
HM Plumbing
2085 Bond Rd, Marietta, GA 30064
08.2020 - Current
- Conducted thorough inspections of clients'' plumbing systems to identify potential problems before they escalated into costly repairs.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Trained junior technicians on proper techniques, safety protocols, and company procedures, raising overall team performance levels.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Installed various plumbing systems with accuracy and attention to detail, resulting in high-quality outcomes.
- Implemented preventative maintenance measures that reduced the likelihood of future system failures or complications for customers.
- Contributed to increased company revenue by maintaining strong relationships with existing customers and obtaining referrals for new business opportunities.
- Provided excellent customer service by addressing client concerns and answering questions about plumbing systems.
Education
Journeyman Plumbing License - JP507644
Georgia Secretary of State
01-2024
Skills
- Strong communication skills
- Gas line work
- Continuous learning mindset
- Basic computer literacy
- Plumbing code compliance
- Preventative maintenance planning
- Water softener installation
- Emergency response readiness
- Pipe installation expertise
- Drain cleaning proficiency
- Video camera inspection
- Water heater servicing
Timeline
Plumbing Service Technician
HM Plumbing
08.2020 - Current
Journeyman Plumbing License - JP507644
Georgia Secretary of State