I am a creative and motivated person with over 20 years in retail management and merchandising. I have extensive experience in customer service and sales. I have also worked in education with all different ages.
Overview
14
14
years of professional experience
Work History
Retail Store Owner
Hamilton Street Home
05.2018 - 08.2023
Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
Sourced and curated merchandise for store. Merchandised and priced all items.
Managed daily operations, open and close. Handled regular social media postings and activity.
Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
Developed comprehensive marketing strategies to attract new customers and retain existing ones.
Drove foot traffic into the store with eye-catching window displays showcasing popular products and promotional offers.
Established a strong brand identity through consistent visual merchandising guidelines across all store locations.
Substitute Teacher
Dalton City Schools, Whitfield County Schools
05.2011 - 08.2019
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supervised lunchroom and recess activities.
Fostered positive classroom environment, managing student behavior and promoting respect.
Portrait Photographer
Colorcraft Studios
08.2009 - 06.2017
Developed strong relationships with clients, ensuring their comfort and ease during portrait sessions.
Delivered outstanding customer service, addressing any concerns or questions promptly and professionally.
Provided on-location portrait photography fund raising sessions for organizations.
Planned and prepared for on-location and studio shoots.
Scheduled and booked clients for photo shoots, and operated a return viewing and sales event.
Selected and set up appropriate props, backdrops, and lighting.
Education
Associate of Science - Education
Chattanooga State Community College
Chattanooga, TN
Bachelor of Arts - Art Education, Art History, Cinema
Kennesaw State University
Kennesaw, GA
Skills
Store operations
Social media marketing
Employee scheduling
Merchandise planning
Performance analysis
Promotional planning
E-commerce integration
Local marketing
Store layout design
Point of sale systems
Small business operations
Verbal and written communication
Customer relations
Staff hiring
Business management
Timeline
Retail Store Owner
Hamilton Street Home
05.2018 - 08.2023
Substitute Teacher
Dalton City Schools, Whitfield County Schools
05.2011 - 08.2019
Portrait Photographer
Colorcraft Studios
08.2009 - 06.2017
Associate of Science - Education
Chattanooga State Community College
Bachelor of Arts - Art Education, Art History, Cinema
Kennesaw State University
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