I'm dynamic and dedicated, excel in customer service, and always keep cheerful! Admired for effective communication and a proactive approach, I efficiently handle payroll and have vastly improved our sales tracking. Eager to learn and adapt, and always driven by the needs of the customer, I consistently self-start to do what needs to be done!
Overview
5
5
years of professional experience
Work History
Secretary/Sales Manager
SmartShed by Peach State Builders
10.2021 - Current
Answered the phone with promptitude.
Dealt with the general public with a cheerful, energetic attitude on a daily basis.
Provided clerical support by copying and filing documents, creating spreadsheets of data for the boss to pass along, etc.
Responded to emails and other correspondence with professionalism.
Scheduled appointments and conducted follow-up calls with clients.
Handled payroll, including calculating each employee's pay on a bi-monthly basis, and wrote paycheques for company employees.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Performed special tasks on a daily basis (eg., mowing the grass, cleaning out repossessed buildings, picking up custom paint colours for sheds, etc.)
Collected, analyzed and recorded industry data (mostly to see which shed models we should advertise more and build as inventory)
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Lawn Maintenance Laborer
Elite Lawncare LLC
03.2021 - 10.2021
Maintained grounds by trimming, weeding, blowing, limb removal and general clean-up.
Performed regular maintenance on our machinery for long-term functionality.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Used shears, hedge trimmers, pruners, and chainsaws to maintain hedges and shrubs.
Planted, watered, mulched, and edged lawns.
Stocking Associate
Walmart
04.2020 - 06.2021
Cheerfully greeted customers and directed them to whatever they were looking for. (Honestly, this was my favorite part of the job!)
Maintained effective team member communication (including on multiple occasions when the team lead had a breakdown due to factors outside of work).
Answered queries and concerns and assisted customers with product selections.
Unloaded (by hand!), sorted, shelved and stocked merchandise as needed or as directed.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Supervised and trained new staff. (I also greatly enjoyed this part!)
Education
No Degree - Business
Toccoa Falls College
Toccoa Falls, GA
Skills
Willing and eager to learn new things
Computer savvy
Always happy to go above and beyond to help people
Cheerful, rapid responses to phone calls and emails