Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Nathan A. Berry

Conyers

Summary

Entrepreneur and visionary leader with a proven track record at Harambee Financial Partners LLC, successfully engineering a FedRAMP-authorized environment and automating 90% of bookkeeping tasks. Expertise in financial management and stakeholder engagement drives compliance and operational excellence. Committed to fostering innovative solutions that enhance organizational efficiency.

Overview

27
27
years of professional experience

Work History

Founder & CEO (Systems Architect)

Harambee Financial Partners, LLC
Atlanta
01.2026 - Current
  • Architected next generation of DCAA-compliant financial infrastructure for federal contractors, streamlining compliance processes.
  • Leveraged 'Autonomous-First' Nervous System to achieve 99.9% categorization accuracy and enable zero-touch bookkeeping.
  • Engineered a FedRAMP-authorized environment (Google Government Cloud) to handle sensitive financial data for SDVOSB and MBE prime contractors.
  • Developed a proprietary AI-integration stack using Make.com and Botkeeper to automate 90% of manual bookkeeping tasks, ensuring audit-readiness under DCAA standards.
  • Positioned firm as preferred SDVOSB partner for Tier 1 defense contractors, enhancing collaborative opportunities.
  • Architecting the next generation of DCAA-compliant financial infrastructure for federal contractors. At Harambee, we leverage an 'Autonomous-First' Nervous System to provide 99.9% categorization accuracy and zero-touch bookkeeping, allowing GovCons to focus on mission execution rather than administrative overhead. Federal Compliance: Engineered a FedRAMP-authorized environment (Google Government Cloud) to handle sensitive financial data for SDVOSB and MBE prime contractors. Systemic Precision: Developed a proprietary AI-integration stack using Make.com and Botkeeper to automate 90% of manual bookkeeping tasks, ensuring audit-readiness under DCAA standards. Socioeconomic Leadership: Strategically positioning the firm as a preferred SDVOSB partner for Tier 1 defense contractors. We named the firm Harambee—Swahili for 'all pull together'—because in the world of federal contracting, nobody wins alone.

C.E.O.

Earth to Table Ministry
Greater Chicago Area
09.2015 - Current
  • Earth to Table Ministries is a nonprofit organization with a mission to cultivate, prepare, and serve the nutritional needs of the North Lawndale Community of Chicago.
  • Partnering with local, state, federal and international bodies to eradicate hunger.
  • Oversaw soup kitchen operations, serving hot meals to community members in need.
  • Delivered food to community through food pantry, ensuring access to nutritious options.
  • Reducing and eliminating diabetes in the community through diet.
  • Developed culinary school for youth in North Lawndale, fostering skills and promoting healthy eating.
  • Established a bee farm to promote local pollination and support biodiversity.

Founder CEO

The Scott, Paige, Linston & Berry Diaspora Foundation
04.2000 - Current
  • Oversaw digitization and secure archival of centuries of family records, ensuring legal and historical protection of intellectual property.
  • Managed strategic preservation of real property assets, coordinating with legal, historical, and familial stakeholders.
  • Established the foundational governance structures that allow for the continuous transition of intellectual property to descendants.
  • Preserved and managed historical records, real estate holdings, and intellectual property for Scott, Paige, Linston, and Berry lineages.

Accounting Technician

EDWARD HINES V.A. HOSPITAL
Hines
03.2022 - 09.2025
  • Examines, verifies, and maintains transactions for services, supplies, and real property.
  • Processed vendor payments and obligation adjustments while maintaining tracking systems that ensured accurate general ledger entries.
  • Maintained control points (2237s/1358s) and balanced reports, statements, and trial balances to uphold financial integrity.
  • Uses IFCAP (Integrated Funds Control, Accounting, and Procurement) system and FMS (Financial Management System) to input and verify accounting data.
  • Processes travel orders, expense reports, and other procurement documents.
  • Researched discrepancies and inquiries regarding financial records to resolve issues and confirm accuracy.

CSR PRODUCT SPECIALIST

HGS - Hinduja Global Solutions
Peoria
08.2019 - 09.2021
  • Demonstrated results-oriented service professional with extensive experience in diverse environments, both nationally and internationally.
  • Collaborated effectively with external and internal customers to enhance service delivery and address needs.
  • Assisted customers with inquiries and resolved issues effectively.
  • Maintained accurate records of customer interactions and transactions.
  • Collaborated with team members to improve service delivery processes.

Customer Account Executive

Comcast
Nashville Metropolitan Area
01.2013 - 06.2019
  • Exercised delegated authority to implement strategic account adjustments and credits, balancing high-level customer retention with corporate fiscal responsibility.
  • Analyzed complex billing structures to clarify promotional packages and line-item expenditures, promoting consumer understanding and financial accuracy.
  • Tracked, analyzed, and resolved complex service discrepancies using Comcast’s specialized software management systems, ensuring rigorous data integrity.
  • Conducted comprehensive technical evaluations to identify root causes of service interruptions, implementing precise solutions to restore operational integrity.
  • Resolved high-tier technical escalations using expert-level proficiency in Windows operating systems, enhancing platform stability and hardware-software synergy for extensive subscriber base.

Assistant Manager

Sleep Inn Hotel
Greater Nashville Area
08.2010 - 12.2012
  • Facilitated the operational orientation for incoming General Managers, providing critical insights into site-specific workflows, staff dynamics, and standard operating procedures to ensure leadership continuity.
  • Directed daily staff activities related to guest accommodations and entertainment, maintaining high service standards and resolving complex guest relations issues.
  • Managed procurement and inventory control for on-site pantry, guest room provisions, and industrial laundry supplies, ensuring timely availability to meet 24/7 high-occupancy demands.
  • Developed and optimized weekly labor schedules for the front desk and housekeeping departments, balancing operational needs with budget constraints.
  • Coordinated recruitment, hiring, and training of new team members, promoting a culture of professional service and operational efficiency.
  • Scheduled and presided over departmental staff meetings to align team goals, address operational bottlenecks, and implement new corporate policies.
  • Executed night audits and generated financial reports for senior management, maintaining 100% accuracy in daily revenue tracking and data forwarding.
  • Managed the full guest lifecycle for individual, group, and corporate accounts, including reservation systems management and front-of-house check-in/out procedures.

Technical Solutions Consultant/Client Services Representative

HealthStream
Nashville
01.2006 - 04.2012
  • Acted as a strategic advisor to Hospital Administrators, directing the architecture of student hierarchies, automated assignments, and curriculum deployment.
  • Provided high-level consultative services for LMS and Contribute software, optimizing digital workflows for healthcare organizational efficiency.
  • Resolved complex technical bottlenecks for healthcare stakeholders utilizing the HealthStream cloud-based Learning Management System (LMS), ensuring 24/7 platform stability.
  • Consulted with executive leadership on advanced reporting suites to track performance metrics and drive data-informed student progress initiatives.
  • Resolved critical database discrepancies, ensuring data fidelity and optimal system performance for enterprise-level clients.
  • Addressed Tier-II technical escalations and system administrator challenges, delivering effective solutions to meet customer needs.
  • Supported large-scale Web Events, enabling seamless multi-channel communication and enhancing user experience.
  • Directed the multi-channel processing of individual and corporate accounts, ensuring accurate and efficient order execution via digital and legacy systems.

Customer Service Representative

Asurion
Nashville Metropolitan Area
01.2005 - 01.2006
  • Directed the professional development of new hires within the Asurion Academy, supervising and coaching personnel to establish a high-performance foundation aligned with corporate mission and values.
  • Monitored and analyzed employee progress against rigorous Key Performance Indicators (KPIs), implementing targeted intervention strategies to ensure team members consistently met or exceeded organizational goals.
  • Managed complex customer interfaces across inbound, outbound, and digital channels, maintaining service excellence in a fast-paced, high-volume environment.
  • Resolved high-priority customer escalations, leveraging negotiation and communication skills to restore stakeholder trust and enhance brand loyalty.
  • Balanced nuanced customer requirements with corporate operational needs to create 'win-win' outcomes, effectively addressing non-standard and non-routine system challenges.
  • Acted as a subject matter expert for both internal staff and external clients, providing clarity on complex company policies and procedures to ensure regulatory and operational adherence.
  • Communicated clearly and effectively with diverse internal and external stakeholders, ensuring transparency and alignment across the organization.

Business Care Senior Specialist III

CONVERGYS/SPRINT PCS
Greater Nashville Area
09.1999 - 03.2005
  • Orchestrated the strategic launch and training of international and domestic call centers across India, Tennessee, Texas, and Virginia, ensuring seamless operational integration and service continuity.
  • Led the resolution of high-priority customer escalations through advanced negotiation techniques to address complex billing, technical, and account-level discrepancies.
  • Directed the coaching and professional development of specialists to ensure 100% adherence to corporate policies and the achievement of 'First Call Resolution' (FCR) metrics.
  • Activated and maintained diverse portfolio of high-value international, corporate, and consumer accounts to ensure seamless service delivery.
  • Engineered solutions for complex, non-standard customer challenges, applying conceptual thinking to clarify and resolve issues effectively.
  • Marketed and integrated premium Sprint products and services, contributing to growth in both consumer and corporate sectors.
  • Recognized for consistent operational impact with the Sprint PCS 'On The Spot' Award and 15 'Spotlight' Awards for exemplary customer service and leadership.

Education

Bachelor of Arts - Business Administration

Tennessee State University
Nashville, TN
05-2027

Associate of Arts - Business Administration

Wilbur Wright Colleg
Chicago, IL
05-1983

Skills

  • Business Process Automation (BPA)
  • Project management
  • Financial management
  • Financial analysis
  • Business development
  • Market expansion strategies
  • Entrepreneurial innovation
  • Business planning
  • Business launch strategies
  • Operations management
  • DCAA Compliance
  • Compliance standards
  • Data management
  • Stakeholder engagement
  • Team leadership
  • Team collaboration
  • Team engagement
  • Workforce planning
  • Cash flow management
  • Organizational structuring
  • Board collaboration
  • Strategic thinking
  • Negotiation
  • Technical troubleshooting
  • Analytical thinking
  • Problem-solving
  • Transformative leadership
  • Visionary leadership
  • Innovative leadership
  • Corporate ethics
  • Business administration
  • Written communication
  • Excellent communication
  • Problem-solving
  • Transformative leadership

Timeline

Founder & CEO (Systems Architect)

Harambee Financial Partners, LLC
01.2026 - Current

Accounting Technician

EDWARD HINES V.A. HOSPITAL
03.2022 - 09.2025

CSR PRODUCT SPECIALIST

HGS - Hinduja Global Solutions
08.2019 - 09.2021

C.E.O.

Earth to Table Ministry
09.2015 - Current

Customer Account Executive

Comcast
01.2013 - 06.2019

Assistant Manager

Sleep Inn Hotel
08.2010 - 12.2012

Technical Solutions Consultant/Client Services Representative

HealthStream
01.2006 - 04.2012

Customer Service Representative

Asurion
01.2005 - 01.2006

Founder CEO

The Scott, Paige, Linston & Berry Diaspora Foundation
04.2000 - Current

Business Care Senior Specialist III

CONVERGYS/SPRINT PCS
09.1999 - 03.2005

Bachelor of Arts - Business Administration

Tennessee State University

Associate of Arts - Business Administration

Wilbur Wright Colleg
Nathan A. Berry