Early-career service professional with experience in equipment repair, alignment work, and preventive maintenance. Skilled in troubleshooting issues, inspecting components, and completing accurate service documentation. Focused on reducing downtime and supporting safe, reliable operations.
Work History
Service Coordinator
2 Years 9 Months
Discount Tire | 01.2024 - Current
Coordinated service appointments, aligning technician availability with customer needs.
Communicated vehicle status updates clearly to customers throughout service process.
Communicated vehicle status updates clearly to customers throughout the service process.
Tracked parts availability, supporting timely workflow and minimizing service delays.
Alignment Technician
2 Years 9 Months
Discount Tire | 01.2024 - Current
Calibrated alignment equipment to verify caster, camber, and toe specifications
Adjusted suspension components to restore vehicle alignment and handling performance
Diagnosed pull, vibration, and uneven wear concerns using test drives and measurement data
Inspected steering, suspension, and tire conditions before performing alignment adjustments
Service Technician
2 Years 9 Months
Discount Tire | 01.2024 - Current
Responded to service requests and completed troubleshooting with accuracy and minimal downtime.
Diagnosed equipment issues and performed routine repairs using hand tools, test instruments, and service manuals.
Inspected machinery components to identify wear, prevent breakdowns, and maintain safe operation.
Installed replacement parts, adjusted settings, and verified proper equipment performance after service.