Summary
Overview
Work History
Education
Skills
Timeline
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Nathaniel Sedlacek

Athens

Summary

Accomplished Strategic Account Manager at Walman Instruments with over 25 years of industry experience. Adept in profit and revenue-generating strategies to drive sales within the Georgia/South Carolina territory. Responsible for building trusted relationships with Ophthalmologist, Optometrist, Clinic Managers and decision-makers for accounts, in order to understand and meet their instrument needs. Demonstrated success in enhancing client satisfaction, problem-solving and adaptability, and ensuring tailored solutions for diverse client needs.

Overview

34
34
years of professional experience

Work History

Strategic Account Manager

Walman Instruments
11.2023 - Current
  • Served as the primary point of contact for all account-related matters, building trust with key decisionmakers.
  • Managed a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
  • Developed customized strategies for each account, resulting in stronger partnerships and improved outcomes.
  • Collaborated cross-functionally to address client needs promptly and efficiently.
  • Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.

Licensed Realtor

ERA Sunrise Realty
11.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Promoted sales of properties through advertisements, open houses and online advertising platforms.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Used Dotloop to create and prepare documents such as closing statements, purchase agreements and deeds.

Owner/Operator

C&N Properties
06.2013 - Current
  • Inspect properties before and after new tenant move-ins to schedule maintenance, renovation, cleaners and other services.
  • Collect monthly rent payments and other fees, always properly recording and processing money.
  • Contract maintenance workers based on tenant needs and act quickly to maintain tenant satisfaction during emergency situations.
  • Own and manage 4 rental properties

Optical Manager

Five Points Eye Care
05.2010 - 11.2023
  • Grow sales and increase profitability while maintaining low cost and protecting company assets
  • Interact with customers to help determine or suggest best products to meet eye wear needs and achieve desired look.
  • Boost team engagement and workplace satisfaction using managerial and motivational skills.
  • Collaborate with ownership and fellow management to plan staff schedules and determine hiring needs.
  • Supervised and managed opticians using feedback, constructive conversations, and leading daily activities on sales floor.
  • Record measurements, adjust eye wear, and make changes based on customer feedback.
  • Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications.
  • Explain prescriptions, optical terminology, and products to customers.
  • Checked finished eye wear to maintain optical standards, customer requirements, and special requests.
  • Monitored general store systems, inventory databases, and operations to quickly identify and resolve issues or concerns.
  • Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.

Optical Manager

Walmart Vision Center
03.2004 - 05.2010
  • Supervised and managed opticians using feedback, constructive conversations, and leading daily activities on sales floor.
  • Oversaw optician apprentice program to teach upcoming professionals valuable skills with real-world applications.
  • Monitored general store systems, inventory databases, and operations to quickly identify and resolve issues or concerns.
  • Enforced HR policies and procedures to continually meet customer expectations and promote store productivity.
  • Maintained good relationships as well as resolved conflicts between company and contracted doctors

Lab Manager

LensCrafters
04.1997 - 03.2004
  • Interviewed, hired and trained lab technicians to perform and produce completed eyewear within company and ANSI standards .
  • Resolved issues with product and equipment development from inception through the post-dispensing processes.
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Kept equipment maintained, facility clean and organized and inventory stocked to maximize performance.

Lab Manager

Specialty Lab Services
08.1990 - 04.1997
  • Specialized in manufacturing of low vision products
  • Inspected lens blanks to detect flaws, verified smoothness of surface and checked thickness of coating on lenses.
  • Shaped lenses appropriately for insertion into frames.
  • Mounted and secured lens blanks or optical lenses in holding tools or chucks of cutting, polishing or grinding machines.
  • Examined prescriptions, work orders or broken eyeglasses to determine specifications for lenses, contact lenses or other optical elements.
  • Set up machines to polish, bevel or grind lenses, flats or other precision optical elements.

Education

Licensed Realtor - GA418597 -

State of Georgia
11.2021

Licensed Dispensing Optician - GA 1877 -

State of Georgia
09.2001

ABO Certified -

American Board of Optician’s
03.1999

NCLE Certified -

National Contact Lens Association
08.1999

High School Diploma -

Towns County High School
Hiawassee, GA
05.1996

Skills

  • Product and Service Knowledge
  • Profit and Revenue-Generating Strategies
  • Customer Relationship
  • Effective Working Relationships
  • Network Development
  • Adaptability and Flexibility
  • Lead Prospecting
  • Problem-Solving
  • Leasing and Sales
  • Property Inspection
  • Sales strategy development
  • Pipeline Management
  • Client Relationship Building

Timeline

Strategic Account Manager

Walman Instruments
11.2023 - Current

Licensed Realtor

ERA Sunrise Realty
11.2021 - Current

Owner/Operator

C&N Properties
06.2013 - Current

Optical Manager

Five Points Eye Care
05.2010 - 11.2023

Optical Manager

Walmart Vision Center
03.2004 - 05.2010

Lab Manager

LensCrafters
04.1997 - 03.2004

Lab Manager

Specialty Lab Services
08.1990 - 04.1997

Licensed Realtor - GA418597 -

State of Georgia

Licensed Dispensing Optician - GA 1877 -

State of Georgia

ABO Certified -

American Board of Optician’s

NCLE Certified -

National Contact Lens Association

High School Diploma -

Towns County High School

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Nathaniel Sedlacek