Natiasha Brown
Demorest
Summary
Customer Service and Office Administration Professional with a focus on enhancing team collaboration through effective communication and attention to detail. Delivered exceptional receptionist support by managing customer interactions, mail processing, and meeting coordination while maintaining an organized office environment.
Overview
28
28
years of professional experience
Work History
Receptionist
Habersham County Commissioners Office
Clarkesville
07.2023 - Current
- I greet citizens and direct them to appropriate departments.
- Answer phone system and route calls efficiently to appropriate departments.
- Manage incoming and outgoing mail for the office daily.
- Provide support to Payroll department as needed.
- Provide excellent customer services at all times while interacting with both internal and external customers.
- Maintain a neat reception area by organizing materials.
- Coordinate meeting rooms calendar.
- Computer data.
Assistant Director
Foundation Academy Daycare
Cornelia
06.2016 - 07.2023
- Managed daily operations and staff schedules.
- Assisted with evaluating the overall performance of the center when making corrective measures that will eliminate program deficiencies.
- Communicated with parents daily and established strong rapport, trust and a relationship with children and parents.
- Implemented strategies to improve classroom environments and learning experiences for children.
- Supported the Director and served as acting supervisor in the absence of the Director
- Computer data.
- Maintained all children's records.
Family Support
Banks County Head Start/Pre-K Program
Homer
06.2015 - 06.2016
- Served as an advocate for the children and families.
- Provided referrals for families.
- Assisted with the overall performance of the program.
- Organized and multitasked office for families and children.
- Filed all medical information and family follow-up.
- Computer data for all children daily.
- Served as acting supervisor when needed.
Service Coordinator
Avita Community Partner
Demorest
10.2013 - 08.2014
- Coordinated services for clients to ensure timely access to community resources.
- Managed intake processes and documented client information for accurate record keeping.
- Prioritized and organized tasks to efficiently accomplish service goals.
Family Support Worker
Habersham County Head Start/Pre-K
Baldwin
10.1998 - 09.2013
- Advocated for children and families.
- Conducted home visits to assess families and provide assistance.
- Coordinated family engagement activities to enhance parental involvement in early education.
- Provided referrals for families to assist them in securing resources.
- Advised families on governmental assistance programs such as SNAP and TANF to facilitate access to essential resources.
- Organized and managed information for families, ensuring streamlined access to resources.
- Assisted families with all application process and maintained accurate records for all families.
- Organized and filed all children's files to ensure easy access and accurate record-keeping.
- Facilitated workshops for parents and caregivers.
- Worked with local schools in the transitioning time to make sure all families were up to date with information.
- Maintained confidential information for families.
- Oversaw team operations during supervisor absences.
Education
GED -
North Georgia Tech College
Clarkesville, GA08-1995
Some College (No Degree) - Early Childhood And Education
Lanier Tech College
Gainesville, GASkills
- Office administration
- Customer service
- Data entry and record keeping
- Mail management
- Meeting coordination
- Organizational skills
- Attention to detail
- Team collaboration
- Effective communication
Timeline
Receptionist
Habersham County Commissioners Office
07.2023 - Current
Assistant Director
Foundation Academy Daycare
06.2016 - 07.2023
Family Support
Banks County Head Start/Pre-K Program
06.2015 - 06.2016
Service Coordinator
Avita Community Partner
10.2013 - 08.2014
Family Support Worker
Habersham County Head Start/Pre-K
10.1998 - 09.2013
GED -
North Georgia Tech College
Some College (No Degree) - Early Childhood And Education
Lanier Tech College