Summary
Overview
Work History
Education
Skills
Timeline
Generic

NATIKA ELAM

Woodstock

Summary

  • Experienced and High Performing Payroll Tax Manager with strong command of all payroll regulations as well as federal, state and local tax laws
  • Adept at several Payroll Software Platforms and accomplished in development of research tax methods proven to decrease tax liabilities and increase savings
  • Skilled in devising and implementing process improvement , adept at fine-tuning manual processes and implementing automation to simplify data while maintaining compliance
  • Demonstrated ability to cultivate collaborative relationships, at all levels of an organization including Executives, Colleagues, Vendors, and Stakeholders in organizations with 40,000 (+) employees
  • Specialize in Multi-State Taxation, including filing tax returns, reconciliation and amended returns, resolving tax notices minimizing penalties and interest for all US states including local jurisdictions.

Overview

17
17
years of professional experience

Work History

Manager Payroll Tax and Accounting

Blue Cross NC
Durham
04.2025 - Current
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Established processes to ensure efficient workflow throughout the organization.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Managed payroll for 5,500 employees, maintaining precise records and adherence to tax laws.
  • Partnered with Finance to ensure precise identification and resolution of general ledger discrepancies.

US Payroll Tax Manager

American Express
06.2022 - 03.2025
  • Manage tax team of 4 analysts and one team lead, providing guidance, leadership and training resulting in 25% increase in overall productivity
  • Execution position responsibilities with SOX compliance and controls
  • Assisted clients in understanding tax implications of various business decisions, from expanding operations to making strategic investments.
  • Correcting errors in timely manner to ensure accuracy of payroll tax withholding, reducing penalties by 30%
  • Act as liaison between business and Ceridian Dayforce, Equifax and KPMG to ensure accurate and timely tax reporting
  • Validates and provides approval sign off for payroll production reports and remittance of funds, tax agency notifications and Ceridian's resolution of tax issues
  • Directs and validates all processes and SOPs in payroll tax environment
  • Serve as SME for all TIER III escalated payroll tax discrepancies.
  • Collaborated with HR to ensure proper classification of employees for tax purposes, resulting in improved compliance.
  • Oversaw completion of year-end tasks such as W-2 distribution, KPMG Long Term Incentive statements and annual reconciliation reports for accurate record keeping.
  • Developed comprehensive training materials, enhancing staff knowledge on payroll and tax management processes.
  • Established strong relationships with external vendors to facilitate seamless integration of outsourced services into existing workflows.
  • Participated in cross-functional teams tasked with evaluating current systems and processes for potential improvements or enhancements across various departments within organization.
  • Advised internal partners on adherence to federal and state tax regulations and laws to promote corporate legal compliance.
  • Implemented acquisition into Dayforce payroll system for 200 employees, managing salaries, deductions, and tax configurations for 20 states.
  • Monitored changes in local, state and federal taxation laws.

Payroll Tax Lead

Koch Business Solutions.
11.2018 - 06.2022
  • Develop and lead team of three tax analysts, providing mentorship and professional development
  • Implemented segregation of duties as internal control to minimize error and maximize comparative advantage
  • Manage and develop registration process by utilizing Global payroll team
  • Proficient in BSI and Symmetry testing to ensure compliance of payroll updates
  • Managed periodic process minimizing periodic file fallouts, tax penalties
  • Provided Forecasting for Treasury Department of daily and quarterly deposits to maintain accurate cash flow
  • Work closely with business partners and third party vendor to provide guidance and strategy for year end processing and deliverance of W2 statements
  • Manage accuracy and timeliness of W2C processing
  • Embraces idea of process improvement with automation by utilizing Alteryx Designer.
  • Maintained up-to-date knowledge of federal, state, and local tax laws to ensure organizational compliance at all times.

Tax Analyst - Payroll

Johnson & Johnson Services.
04.2018 - 11.2018
  • Prepare and manage daily, monthly and quarterly audits maintaining SOX compliance
  • Independently execute State and Local indirect tax returns and prepayments, including performing research, analysis and effective use of tax compliance tools; ensure proper documentation retention
  • Research and resolve periodic and quarter exceptions and errors with TPA ADP on smart compliance
  • Utilize SAP software to process payroll adjustments to be posted on GL including Global Mobility, Wage Recovery and Deloitte W2C requests
  • Analyzed tax issues and made recommendations for remediation to management.
  • Communicated with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
  • Collaborated with colleagues to research complex tax issues, ensuring accurate interpretation of regulations and laws.
  • Reduced tax liabilities by identifying and implementing effective tax strategies.

Sr. Payroll Tax Analyst

Impellam North America.
09.2015 - 04.2018
  • Utilize tax preparation software and databases (Microsoft Dynamics (GP) and Greenshades) to prepare and review federal and multi - state tax returns for staffing company
  • Prepare and reconcile wages to form 941 for W2 preparation for over 30K employees
  • Manage liability reconciliation process by reviewing and posting payroll tax adjustments to general ledger
  • Maintaining accurate and timely filings during acquisitions and divestitures
  • Keenly transitioned state and local accounts, opened new state and local accounts while maintaining higher liabilities
  • Utilizing Integration Software GP 2015 for year-end 2016 to increase efficiency
  • Assist with federal and multi-state audits by preparing responses to information, document requests and other notices.

Payroll Tax Analyst

Waffle House Inc.
04.2008 - 09.2015
  • Performed meticulously and expediently in preparation and review of federal, multi-state and local tax returns for over 50 franchisees
  • Served instrumentally in increasing company profits and reducing liabilities 5% to 10% annually by identifying client needs and maximizing client opportunities
  • Performed analytical review of general ledger account activity to ensure proper calculation of permanent and temporary tax differences
  • Reconciled tax refunds to ensure proper posting to General Ledger
  • Completed Journal Entries and Check Voucher Requests on general ledger via JD Edwards
  • Finalized year end data to generate Wage and Tax statements to transmit to Social Security Administration and distribute to all Waffle House employees
  • Researched critically and disputed all tax inquiries to reduce penalties for erroneous information from IRS and local jurisdictions
  • Provided leadership for Jr. Payroll Tax Specialist

Education

Bachelor of Science - Psychology

Georgia State University
Atlanta, Georgia
12.2013

Skills

  • Vendor Management
  • Process Improvement and Automation
  • Federal, State & Local tax preparation and filing
  • Analytical Approach
  • Risk Assessment & Mitigation
  • Corrective & Preventative Measures
  • Process Improvement and Automation
  • Federal, State & Local tax preparation and filing
  • Analytical Approach
  • SOC Controls & Regulatory Compliance
  • Standard Operating Procedure Development
  • Payroll Software Proficiency
  • Team Training & Leadership Development
  • Cross Functional Collaboration
  • Excellent Communication
  • SOC Controls & Regulatory Compliance
  • Standard Operating Procedure Development
  • Payroll Software Proficiency
  • Team Training & Leadership Development
  • Cross Functional Collaboration
  • Excellent Communication

Timeline

Manager Payroll Tax and Accounting

Blue Cross NC
04.2025 - Current

US Payroll Tax Manager

American Express
06.2022 - 03.2025

Payroll Tax Lead

Koch Business Solutions.
11.2018 - 06.2022

Tax Analyst - Payroll

Johnson & Johnson Services.
04.2018 - 11.2018

Sr. Payroll Tax Analyst

Impellam North America.
09.2015 - 04.2018

Payroll Tax Analyst

Waffle House Inc.
04.2008 - 09.2015

Bachelor of Science - Psychology

Georgia State University

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NATIKA ELAM