Nautica Watson
Savannah
Summary
Compassionate Call Agent with documented strengths in building customer relationships. Caring and kind with focus on providing effective solutions to complex problems. Eager to provide superlative results for customers and employers alike.
Overview
8
8
years of professional experience
Work History
Call Agent
OnBrand24
Savannah
12.2022 - 03.2026
- Managed inbound customer calls and addressed inquiries promptly.
- Provided product information and support to enhance customer experience.
- Documented customer interactions accurately in the database system.
• Data Entry
Assistant Manager
Family Dollar
Savannah
02.2018 - 03.2019
- Managed inventory control processes to maintain optimal stock levels.
- Trained new employees on procedures and customer service standards.
- Assisted in daily store operations and ensured compliance with company policies.
Education
Ged
Savannah, GeorgiaSkills
- Call handling
- Client relationship management
- Data entry
- Product knowledge
Timeline
Call Agent
OnBrand24
12.2022 - 03.2026
Assistant Manager
Family Dollar
02.2018 - 03.2019
Ged