Dedicated professional with a focus on customer service and adaptability. Proven ability to support diverse learning and behavioral needs while fostering a positive environment, ensuring effective collaboration and teamwork.
Overview
15
15
years of professional experience
Work History
Serving Exceptional Minds
Doreen Matthews
Fayetteville, GA
01.2012 - 01.2020
Delivered specialized support to students with exceptional learning, health, and behavioral needs.
Ensured operational continuity by committing to flexible shifts, including nights, weekends, and holidays.
Exhibited strong adaptability and efficiency in learning and applying new concepts in diverse environments.
Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
Instructional Paraprofessional
Fulton County School System
Atlanta, GA
08.2004 - 09.2018
Collaborated with educators to develop and execute tailored instructional strategies for students with varied learning and behavioral challenges.
Implemented tailored support strategies for students with special needs, promoting the fulfillment of individualized learning plans.
Attended workshops and training sessions focused on contemporary educational practices to elevate teaching effectiveness and student engagement.
Developed and managed a variety of extracurricular initiatives to promote social skills and personal growth in students outside the classroom environment.
<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill