Nayeli Gomez Martinez
Snellville
Summary
Friendly and dependable professional with experience in customer service, scheduling, and front-of-house support. Skilled in greeting clients, answering questions clearly, and coordinating appointments, while maintaining accurate records. Known for being reliable, detail-oriented, and calm in fast-paced environments, with a strong focus on creating a positive and welcoming experience.
Overview
2
2
years of professional experience
Work History
Kennel Assistant
Hounds Town USA
Stone Mountain
11.2024 - 11.2025
- I greeted pet owners warmly and answered questions about services, schedules, and policies.
- Scheduled and coordinated daycare, boarding, and grooming appointments for clients.
- Maintained accurate records of pets' care, feeding, and special instructions.
- Communicated effectively with team members to ensure smooth operations, and resolve issues quickly.
- Demonstrated reliability and attention to detail by consistently following procedures and completing tasks on time.
Restaurant Hostess
Chili's Bar and Grill
Snellville
04.2024 - 01.2025
- Greeted guests warmly, and ensured a welcoming and friendly environment.
- Coordinated seating for reservations and walk-ins, managing wait times efficiently.
- Assisted guests with questions about the wait times and restaurant policies.
- Communicated effectively with servers and kitchen staff to ensure smooth operations.
- Maintained accurate reservation logs, and organized tables to prevent scheduling conflicts.
- Helped train new hosts on guest service procedures and seating organization
Education
High School Diploma -
Discovery High School
Lawrenceville, GA05-2024
Skills
- Customer service
- Organization
- Communication
- Attention to detail
- reliability
- Punctuality
- Multitasking
- Teamwork
- Friendly
Timeline
Kennel Assistant
Hounds Town USA
11.2024 - 11.2025
Restaurant Hostess
Chili's Bar and Grill
04.2024 - 01.2025
High School Diploma -
Discovery High School