Nayla Grier
Scottdale Ga
Overview
3
3
years of professional experience
Work History
Front End Supervisor
Kroger
Decatur
08.2024 - 02.2026
- Coordinated scheduling for front-end associates to ensure adequate coverage during peak hours.
- Managed cash handling processes to maintain accuracy during transactions.
- Trained new cashiers on register procedures and customer interaction techniques.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Monitored checkout lanes to maintain efficient service and reduce customer wait times.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Mentored employees in resolving complex sales and customer issues to enhance service quality.
Head Cook
Zaxby's Chicken Fingers & Buffalo Wings
Decatur
04.2023 - 07.2023
- Prepared and cooked menu items following Zaxby's recipes and standards.
- Collaborated with team members to streamline food preparation during peak hours, ensuring timely service.
- Managed inventory levels to ensure fresh ingredient availability, supporting consistent menu quality.
- Maintained cleanliness and organization of kitchen area to uphold safety standards and enhance workflow.
Education
Associate of Science - Computer And Information Systems Security
Georgia Piedmont Technical College
Clarkston, GA03-2026
Skills
- Inventory management
- Customer service
- Problem resolution
- Data management
- Maintenance & repair
- Software development
- Calm under pressure
- Positive demeanor
- Social perceptiveness
Timeline
Front End Supervisor
Kroger
08.2024 - 02.2026
Head Cook
Zaxby's Chicken Fingers & Buffalo Wings
04.2023 - 07.2023
Associate of Science - Computer And Information Systems Security
Georgia Piedmont Technical College