Nelson Hernandez
Lawrenceville
Summary
With a proven track record at Cabreras Towing, I excel in vehicle recovery and providing exceptional roadside assistance, showcasing my basic mechanical skills and customer service acumen. Leveraging expertise in flatbed towing and winching techniques, I've significantly enhanced operational efficiency and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Towing Operator
Cabreras Towing
Lilburn
12.2021 - Current
- Loaded and unloaded vehicles onto trailers or tow truck beds using chains, straps, winches, ramps, hoists and dollies.
- Responded promptly to customer requests for service via phone or dispatch systems.
- Operated a variety of equipment such as flatbeds, wheel lifts, and wreckers to transport vehicles.
- Drove long distances when necessary in order to recover stranded vehicles or deliver them back home.
- Responded to customer inquiries regarding services provided by the company.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
Towing Operator
Absolute Towing
Norcross
02.2017 - 10.2021
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Performed routine maintenance on the tow truck such as changing oil, lubricating parts and checking fluid levels.
- Followed regular schedule of pickups for individual customers and groups.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
Education
High School Diploma -
Emerson Junior-senior High School
New Jersey 05-2000
Skills
- Basic mechanical skills
- Hook and chain towing
- Incident documentation
- Flatbed towing
- Equipment inspection
- Load securing
- Winching techniques
- Vehicle recovery
- Wheel lift towing
- Tow truck maintenance
- Hydraulics
- Vehicle maintenance and repair
- Roadside assistance
- Vehicle lockdown
Timeline
Towing Operator
Cabreras Towing
12.2021 - Current
Towing Operator
Absolute Towing
02.2017 - 10.2021
High School Diploma -
Emerson Junior-senior High School
Similar Profiles
Tania G O N Z A L E ZTania G O N Z A L E Z
Server/Assistant Bartender/Event Caterer at Cabreras RestaurantServer/Assistant Bartender/Event Caterer at Cabreras Restaurant
Destany RosalesDestany Rosales
Receptionist at Cabreras Plumbing DoctorReceptionist at Cabreras Plumbing Doctor
Anaja VizcarrondoAnaja Vizcarrondo
Tow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside AssistanceTow Truck Dispatcher at B & M Towing - Automotive Towing And Roadside Assistance