Ngozi E. Theophile
Hampton
Summary
Reliable Trucker with background in long-haul transportation. Skilled in delivering goods safely and efficiently, while adhering to strict timelines. Strengths include knowledge of DOT regulations, route planning, and load management. In previous roles, significantly improved on-time delivery rates through strategic planning and problem-solving skills.
Overview
11
11
years of professional experience
4041
4041
years of post-secondary education
Work History
Lead Trucker Loader
S&S Activewear
Mcdonough
07.2020 - Current
- Schedule staff & maintain attendance records
- Responsible for the smooth operation of the shipping dock(s) and processes
- Assigns and delegates to night shift employees
- Monitors performance of forklift operators and recommends discipline
- Performs same duties as a warehouse worker, forklift operator and a receiver
- Assists with the management of lumpers and outside carriers
- Maintain loading dock and warehouse
Lead Ramp Agent
Delta Airlines
New York
02.2018 - 01.2023
- Loading and unloading aircraft baggage
- Guiding planes to and from their gates
- Deicing planes and performing other airplane servicing duties
- Operating baggage carts
Armed Security Officer (On Call)
PSI SECURITY SERVICE
Marietta
08.2020 - 11.2021
- Remain alert, avoid distractions and observe all activities around the post to prevent incidents by providing a physical presence.
- Give the alarm and assist in response to a fire or other emergency
- Patrol a designated area on foot or in a vehicle
- Enforce company and client policies
- Observe, report and document violations of policy by notifying the Shift Lieutenant or Control Dispatch
- Protect everything and everyone within the limits and duties of the post.
Lead Laborer/Forklift Operator
FedEx Warehouse
Brooklyn
01.2015 - 08.2019
- Using a forklift to pull orders, working alongside the foreman to create a safety plan to ensure worker safety when operating heavy duty forklift, picking up and packing materials.
- Sorting packages and placing them on sorting machines that transfers the goods to loading docks.
- Managing inventory control procedures and cycle counting to ensure the safe handling of parcels and packages.
Education
Penn Foster Diploma -
Brooklyn Job Corps Academy
Brooklyn, NYBachelor Of Science - Marketing Management And Sales
New York City College Of Technology
Brooklyn, NYSkills
- Active listening
- Communication
- Computer skills
- Customer service
- Management skills
- Leadership
- Problem solving
- Time management
- Transferable skills
- Interpersonal skills
Timeline
Armed Security Officer (On Call)
PSI SECURITY SERVICE
08.2020 - 11.2021
Lead Trucker Loader
S&S Activewear
07.2020 - Current
Lead Ramp Agent
Delta Airlines
02.2018 - 01.2023
Lead Laborer/Forklift Operator
FedEx Warehouse
01.2015 - 08.2019
Penn Foster Diploma -
Brooklyn Job Corps Academy
Bachelor Of Science - Marketing Management And Sales
New York City College Of Technology