Summary
Overview
Work History
Education
Skills
Timeline
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Nia Higgs

Augusta

Summary

Disciplined security professional with extensive experience supervising federal operations and enforcing safety protocols in high-pressure environments. Proven track record in maintaining order, enforcing regulations, and managing personnel effectively during stressful situations. Strong leadership skills and operational control directly applicable to correctional officer responsibilities.

Overview

6
6
years of professional experience

Work History

CDL TRUCK DRIVER TRAINER

US FOODS
Augusta
07.2024 - 10.2025
  • Trained and mentored new hires on safety procedures and compliance standards, fostering accountability and setting clear performance expectations.
  • Enforced adherence to federal DOT regulations, ensuring compliance and operational integrity within the organization.
  • Evaluated employee performance and addressed unsafe behaviors, enhancing overall safety compliance and operational control.
  • Maintained leadership in high-pressure, time-sensitive environments, requiring constant awareness and quick decision-making.
  • Promoted teamwork, discipline, and professionalism among staff

CDL Truck Driver Lead

PepsiCo
Augusta
07.2022 - 07.2024
  • Supervised daily operations of driver teams, ensuring safety and policy compliance while enhancing operational efficiency
  • Monitored team performance and enforced organizational standards, maintaining authority and leadership under pressure
  • Conducted route planning and risk assessments to evaluate and respond to potential threats or issues effectively
  • Operated effectively in fast-paced environments requiring constant situational awareness
  • Resolved conflicts between employees using de-escalation techniques and clear communication, maintaining order and professionalism

Mail handler Lead

United States Postal Service, USPS
Atlanta
12.2019 - 06.2020
  • Oversaw secure handling of federal property and sensitive materials, requiring trustworthiness and integrity
  • Supervised employees in federal work environment, ensuring accountability, discipline, and compliance with regulations for operational integrity
  • Enforced workplace policies and safety procedures to maintain order and control within high-stakes environment
  • Managed high-volume operations under pressure while maintaining efficiency and structure
  • Addressed personnel issues maintained discipline to foster safe and controlled workplace culture

Education

High School Diploma -

McEachern High School
Powder Springs, GA
05-2018

Skills

  • Crisis management
  • Crisis response
  • Situational awareness
  • Project collaboration
  • Time efficiency
  • Report documentation
  • Conflict management
  • Security compliance

Timeline

CDL TRUCK DRIVER TRAINER

US FOODS
07.2024 - 10.2025

CDL Truck Driver Lead

PepsiCo
07.2022 - 07.2024

Mail handler Lead

United States Postal Service, USPS
12.2019 - 06.2020

High School Diploma -

McEachern High School
Nia Higgs