Summary
Overview
Work History
Education
Skills
References
Links - Talent Mine Assessment
Career Overview
Timeline
Generic

Niashika Lee

Marietta

Summary

Dynamic Resident Care Director with extensive experience at Sunrise Senior Living, adept at managing diverse teams and enhancing operational efficiency. Proven track record in budget management and census building initiatives. Skilled in KRONOS scheduling and fostering strong relationships, while delivering exceptional customer service and maintaining a professional demeanor.

Overview

16
16
years of professional experience

Work History

RESIDENT CARE DIRECTOR

Sunrise Senior Living
05.2020 - 06.2023
  • Oversee 70 Bed Memory Care/ Assisted Living Community
  • Responsibly manage and supervise 30+ staff members by scheduling, assignment, direction, performance review, hiring and discipline consistent with company policy, and providing support, direction, feedback and training for such staff.
  • Ensure each staff member has completed New Hire Orientation
  • Supervise and evaluate staff performance
  • Maintain the budget and labor Management.
  • Support and actively participate in the program’s census building initiatives.
  • Use KRONOS for scheduling, time corrections, etc.
  • Work closely with doctors, case managers, and business office to ensure best quality of care and operations
  • Utilize Point Click Care for record keeping

LIFE GUIDANCE/ MEMORY CARE DIRECTOR

Atria Senior Living
Escondido
04.2018 - 01.2020
  • Responsibly manage and supervise 20+ staff members by scheduling, assignment, direction, performance review, hiring and discipline consistent with company policy, and providing support, direction, feedback and training for such staff.
  • Develop, create, plan and organize the daily programs including all required programs in the daily calendar of events and ensure its implementation 24 hours per day and 7 days per week.
  • Ensure each staff member has completed New Hire Orientation
  • Supervise and evaluate staff performance
  • Maintain the budget for the Life Guidance Program.
  • Support and actively participate in the program’s census building initiatives.
  • Use KRONOS for scheduling, time corrections, etc.
  • Work closely with doctors, case managers, and business office to ensure best quality of care and operations
  • Utilize Point Click Care for record keeping and assessments

PROGRAM COORDINATOR

Brookdale Carlsbad
Oceanside
11.2015 - 04.2018
  • Plan daily activities and events in 45 bed skilled nursing facility.
  • Prepare monthly calendar to include appropriate activities for long term care and Alzheimer's and dementia residents
  • Executed all activities daily.
  • Successfully planned and executed Special events within SNF.
  • Maintain monthly budget and spenddown report.
  • Develop relationships with different community entities
  • Community outreach
  • Fundraising
  • Utilize Point Click Care for record keeping and assessments

ACTIVITY DIRECTOR

Life House Vista
Vista
07.2012 - 11.2015
  • Plan daily activities and events in 186 bed skilled nursing facility.
  • Prepare monthly calendar to include appropriate activities for long term care and Alzheimer's and dementia residents
  • Executed all activities daily.
  • Successfully planned and executed Special events within SNF.
  • Maintain monthly budget and spenddown report.
  • Develop relationships with different community entities
  • Community outreach
  • Manage staff of six employees including scheduling
  • Utilize Point Click Care for record keeping and assessments

ADMISSIONS ASSISTANT/CONCIERGE/CERTIFIED NURSING ASSISTANT

Life House Vista
Vista
02.2007 - 07.2012
  • Meet and Greet Residents upon admission.
  • Assessment of resident prior to admission.
  • Provide all ADL's within first 24 hours of admission.
  • Conduct daily tours to prospects.
  • Prepare and File all admission paperwork with responsible party within 72 hours of admission.
  • Rapidly learn and master various responsibilities within the admissions department.
  • Proficiently provide ADL’s.
  • Feeding, Bathing, Toileting, Personal hygiene, Build Strong Resident/Family relationship Daily Charting and Documentation of ADL's
  • Maintain a positive attitude/Highly motivated/Responsible and dedicated Continued Education.
  • Attend all monthly in-services for further knowledge in all areas of skilled nursing and Alzheimer's and dementia care.

Education

Bachelors - Communications

University of Phoenix
01.2019

High School Diploma -

HUNTINGTON HIGH SCHOOL
Huntington, WV
01.1999

Master of Science - Mental Health Counseling

University of Phoenix
Tempe, AZ

Skills

  • Organizational skills
  • Microsoft Office proficiency
  • Verbal communication
  • Problem solving
  • Quick learner
  • High-pressure performance
  • Professional demeanor
  • Energetic attitude
  • Customer service expertise
  • Kronos scheduling proficiency
  • Written communication confidence

References

  • Kathleen Mitchell, Executive Director, Atria North Escondido, 760-300-3282
  • Sasha Hightower, Executive Director, Brookdale Carlsbad, 503-522-4764
  • Beth Hall, Recreational Specialist, 619-804-5318
  • Jean Mayfield, Director of Human Resources, 760-562-8316
  • Willie Steel, Owner of AA Flooring, 619-665-3820

Links - Talent Mine Assessment

http://www.talentminenetwork.com/JobSeeker/Plan.aspx?cID=c271bcc4-ad38-405a-9ce5-84e0a4b344ea&pID=e4451674-9e0f-439c-8acf-a909a3502d93

Career Overview

I'm a very committed and motivated individual with exceptional customer-relation and critical thinking skills. I am a loyal employee with strong work ethic, a professional demeanor and great initiative. I have had the opportunity to work in the health care field hands on gaining extensive experience working with a diverse client base. I have a drive to expand my knowledge in infinite areas. I am a very focused and dedicated woman who is enthusiastic about life and talented in many areas- from the floor front to behind the scenes. I am a team leader with excellent communication and writing skills. I have confidence in myself and believe that if given the opportunity, proper training and support, I would be a great addition to your company.

Timeline

RESIDENT CARE DIRECTOR

Sunrise Senior Living
05.2020 - 06.2023

LIFE GUIDANCE/ MEMORY CARE DIRECTOR

Atria Senior Living
04.2018 - 01.2020

PROGRAM COORDINATOR

Brookdale Carlsbad
11.2015 - 04.2018

ACTIVITY DIRECTOR

Life House Vista
07.2012 - 11.2015

ADMISSIONS ASSISTANT/CONCIERGE/CERTIFIED NURSING ASSISTANT

Life House Vista
02.2007 - 07.2012

Bachelors - Communications

University of Phoenix

High School Diploma -

HUNTINGTON HIGH SCHOOL

Master of Science - Mental Health Counseling

University of Phoenix
Niashika Lee