NICHOLAS DAVIS
Covington
Summary
Results-driven Operations Manager with expertise in optimizing driver performance and equipment management. Improved treasury management and invoicing processes for enhanced efficiency. Maintained trucks and trailers for peak operational capability while documenting service issues. Built strong customer relationships to drive new business and communicated strategic progress to executives.
Overview
12
12
years of professional experience
Work History
Contractor
Nate D Enterprise LLC
Covington
05.2021 - Current
- Coordinated shipments and deliveries, achieving timely distribution of products.
- Delivered packages efficiently to various locations within designated routes.
- Ensured compliance with safety regulations and traffic laws during deliveries.
- Monitored loading and unloading operations to ensure adherence to safety standards.
- Loaded and unloaded packages securely to prevent damage during transport.
- Collaborated with suppliers to schedule and optimize delivery timelines for efficiency.
- Communicated effectively with dispatch regarding route changes and delays.
- Maintained accurate shipping records and documentation for compliance and tracking purposes.
- Conducted routine vehicle inspections to ensure optimal performance and safety.
- Provided excellent customer service by addressing client inquiries promptly.
- Resolved customer service complaints professionally, fostering trust and loyalty among clients.
Manager of Operations
Freight Trac LLC
Oxford
09.2020 - 08.2025
- Managed daily operations to ensure efficient freight movement and delivery schedules.
- Streamlined processes across multiple companies to enhance daily operations and drive efficiency.
- Coordinated with carriers to optimize transportation routes and reduce delays.
- Analyzed operational data to identify trends and recommend strategic adjustments.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Trained and mentored staff on operational best practices and safety protocols.
- Negotiated with customers to secure additional business opportunities through established strong relationships.
- Performed routine maintenance on heavy-duty trucks and equipment.
- Maintained accurate records of repairs and maintenance activities.
- Installed new parts such as radiators, hoses, belts, alternators.
- Replaced worn-out trailer parts using hand and power tools efficiently.
Independent Contractor
Farm'd
01.2018 - 08.2020
- Managed logistics and distribution of fresh produce to local markets.
- Coordinated with farmers to ensure timely harvesting and delivery schedules.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Communicated customer complaints, requests, and feedback to management, facilitating swift resolution and enhancing service quality.
- Worked well with architects, clients and fellow contractors to achieve project visions.
- Trained new team members on operational procedures and safety protocols.
- Developed relationships with vendors for sourcing high-quality agricultural products.
- Built successful partnerships with other businesses in related industries.
- Consulted with clients throughout projects, incorporating feedback to maintain high satisfaction levels.
VTC/Beps/Peps Assembly Operator
Hitachi Automotive Systems Americas, Inc.
Monroe
01.2015 - 01.2018
- Operated assembly line equipment to manufacture automotive components.
- Assembled mechanical components according to specifications and guidelines.
- Coordinated quality assurance inspections on finished components to identify and resolve unnoticed issues.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Utilized various hand tools (i.e Electric and Manual Saws) to safely and successfully execute job duties.
- Collaborated with team members to improve production efficiency and safety.
- Trained new operators on assembly procedures and safety protocols.
- Maintained cleanliness and organization of work area to ensure safety compliance.
- Assisted coworkers to ensure timely completion of production deadlines.
- Documented and reported defective parts to supervisors for prompt evaluation and resolution.
- Assisted in various stations to maintain workflow.
Striker/Warehouse/ Forklift Operator
Carter Lumber
Stockbridge
09.2014 - 01.2015
- Greeted contractors and do-it-yourselfers, providing exceptional customer service by assisting with material selection and loading using a forklift.
- Assisted customers with loading and unloading materials at job sites to facilitate efficient operations.
- Accurately pulled and staged materials to be picked up or delivered to ensure schedules are met.
- Met delivery schedules while delivering friendly, professional service to enhance customer satisfaction.
Stock-Receiving Clerk/Customer Specialist
Walmart
01.2014 - 09.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs swiftly during interactions to provide appropriate solutions.
- Provided assistance to customers by addressing their requests and inquiries effectively.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Suggested ideas and solutions that improved team collaboration and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Utilized various software and tools to streamline processes and optimize performance.
Education
General Business Coursework
Georgia State University
05.2015
HS DIPLOMA -
NEWTON HIGH SCHOOL
05.2013
Skills
- Class A CDL
- CDL A 4 years of experience
- Safety compliance
- DOT/FMCSA Regulations
- Logistics management
- Route optimization
- Operations Management
- Risk Management
- Business Development
- Account Management
- CDL A experience
- Team Leadership
- Team leadership
- Human Resources
- Exceptional Customer Service
- Effective communication
- Problem solving
- Staff training
- Safe driving
Timeline
Contractor
Nate D Enterprise LLC
05.2021 - Current
Manager of Operations
Freight Trac LLC
09.2020 - 08.2025
Independent Contractor
Farm'd
01.2018 - 08.2020
VTC/Beps/Peps Assembly Operator
Hitachi Automotive Systems Americas, Inc.
01.2015 - 01.2018
Striker/Warehouse/ Forklift Operator
Carter Lumber
09.2014 - 01.2015
Stock-Receiving Clerk/Customer Specialist
Walmart
01.2014 - 09.2014
General Business Coursework
Georgia State University
HS DIPLOMA -
NEWTON HIGH SCHOOL