Nicholas Koczan
Douglasville
Summary
Highly experienced warehouse professional with a strong background in dock operations, shipping/receiving, order selection, forklift operation, and team coordination. Proven ability to lead high-volume workflows, maintain accuracy, enforce safety standards, and support smooth dock movement during peak operational periods. Known for reliability, attention to detail, and a hands-on leadership style that boosts team performance and keeps freight moving efficiently.
Overview
12
12
years of professional experience
Work History
Order Picker Lead
DHL
09.2023 - 11.2025
- Led team in efficient order picking and packing processes.
- Trained new staff on safety protocols and operational procedures.
- Implemented inventory management systems to streamline workflows.
- Coordinated daily operations to meet shipping deadlines consistently.
- Kept detailed records of team performance metrics, utilizing data to identify areas for improvement and implement targeted solutions.
- Enhanced accuracy of order fulfillment through quality control checks.
- Contributed to cost savings initiatives by optimizing resource allocation and minimizing waste in the order picking process.
Order Picker
Toyota (GXO)
01.2021 - 01.2023
- Prepared and fulfilled high-volume orders by pulling materials, packing boxes, and preparing shipments.
- Verified product quantity and quality to ensure shipping accuracy.
- Used RF scanners to reduce errors and improve picking speed.
- Operated forklifts and pallet jacks to transport freight to dock areas for shipment.
- Collaborated with team members and leadership to maintain workflow and prevent delays.
- Maintained a clean, compliant dock and warehouse space in accordance with company and safety standards.
- Received, processed, and staged returns for accurate replacement or restocking.
Loader / Unloader
Saddle Creek Logistics
01.2016 - 01.2020
- Loaded and unloaded freight from trucks, routinely handling items up to 75 lbs.
- Conducted visual inspections of pallets to verify quality and shipment accuracy.
- Adhered to warehouse, loading, and shipping regulations while maintaining strict safety compliance.
- Used forklift and pallet jack equipment to move freight efficiently across dock areas.
- Communicated professionally with drivers, supervisors, and team members to coordinate loading schedules.
- Assisted in training new hires on equipment, procedures, and safe dock practices.
- Hand-wrote tickets and processed loads during computer network downtime.
Lead Order Selector
JSI Cabinet Factory
01.2014 - 01.2016
- Led daily order selection, ensuring proper product pulls, staging, and shipment preparation.
- Directed team activities to meet quota, accuracy, and on-time shipping goals.
- Maintained zero-error shipment standards through consistent inventory verification.
- Followed FIFO methods to maintain accurate inventory rotation.
- Ensured safe lifting, movement, and loading of materials using forklifts and pallet jacks.
- Reported equipment issues and safety violations to management to maintain a safe dock environment.
Education
High School Diploma - undefined
Osborne High School
01.2011
Skills
- Dock Operations & Workflow Coordination
- Team Leadership & Training
- Shipping, Receiving & Freight Verification
- Forklift & Pallet Jack Operation
- Loading & Unloading Efficiency
- Inventory Accuracy & Quality Control
- RF Scanner Proficiency
- Safety Compliance (State & Federal)
- Problem-Solving & Decision-Making
- Heavy Lifting (75 lbs)
- Time Management
- Equipment Checks & Maintenance
Timeline
Order Picker Lead
DHL
09.2023 - 11.2025
Order Picker
Toyota (GXO)
01.2021 - 01.2023
Loader / Unloader
Saddle Creek Logistics
01.2016 - 01.2020
Lead Order Selector
JSI Cabinet Factory
01.2014 - 01.2016
High School Diploma - undefined
Osborne High School