Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Lohr

McDonough

Summary

Knowledgeable Estimator with solid background in assessing vehicle damages and coordinating repairs. Demonstrated ability to generate accurate repair estimates and work closely with repair teams to ensure quality outcomes. Proven track record of using negotiation skills and attention to detail to facilitate seamless customer experiences.


Collision repair specialist with strong track record in accurately estimating repair costs and efficiently coordinating repair processes. Adept at working within team to achieve optimal results and adapt to changing project requirements. Skilled in damage assessment, customer communication, and adherence to safety and quality standards. Known for reliability and results-driven approach in fast-paced environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Collision Estimator

Bellamy Strickland Chevrolet Buick Gmc
02.2022 - Current
  • Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
  • Conducted thorough damage assessments, identifying all necessary repairs to restore vehicles to pre-accident conditions.
  • Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
  • Improved customer satisfaction by providing accurate and timely repair estimates for collision damages.
  • Ensured accuracy in repair estimates by utilizing cutting-edge software programs designed for the automotive industry.
  • Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.
  • Increased shop revenue through effective upselling of additional services during the estimation process.
  • Promoted customer retention through exceptional service experiences, resulting in repeat business and referrals from satisfied clients.

Automotive Collision Technician

Bellamy Strickland Chevrolet Buick Gmc
02.2020 - Current
  • Performed fiberglass repairs on a variety of vehicles, showcasing versatility in skillset and ability to adapt to unique challenges.
  • Kept up-to-date on industry trends and advances in automotive technology through ongoing training programs and certifications.
  • Managed workflow effectively by prioritizing projects based on urgency, complexity, and estimated time required for completion.
  • Reduced repair times by efficiently diagnosing and addressing automotive collision issues.
  • Demonstrated expertise in the use of various auto body repair tools, including frame machines, hydraulic jacks, and welding equipment.
  • Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.
  • Consistently met or exceeded company performance metrics related to turnaround times, quality of workmanship, and overall customer satisfaction ratings.
  • Maximized productivity through effective time management, completing multiple complex projects within tight deadlines.
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Applied finishing techniques to enhance quality and appearance of repairs.
  • Tested and adjusted newly repaired vehicles to verify proper function.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.

Automotive Collision Technician

Nalley Toyota
03.2018 - 02.2020
  • Performed fiberglass repairs on a variety of vehicles, showcasing versatility in skillset and ability to adapt to unique challenges.
  • Kept up-to-date on industry trends and advances in automotive technology through ongoing training programs and certifications.
  • Aligned and balanced vehicle frames using laser alignment systems.
  • Adjusted and replaced doors and windows for proper fit and alignment.
  • Performed structural and non-structural repairs on variety of vehicle models.
  • Used welding and cutting tools to repair metal body parts.
  • Installed interior and exterior trim, including moldings and emblems.
  • Examined vehicles to determine extent of damage and repairs required.
  • Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
  • Filled, sanded and smoothed surfaces to prepare for painting.
  • Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.

Automotive Collision Technician

Bellamy Strickland Chevrolet Buick Gmc
11.2016 - 03.2018
  • Performed fiberglass repairs on a variety of vehicles, showcasing versatility in skillset and ability to adapt to unique challenges.
  • Kept up-to-date on industry trends and advances in automotive technology through ongoing training programs and certifications.
  • Demonstrated expertise in the use of various auto body repair tools, including frame machines, hydraulic jacks, and welding equipment.
  • Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.
  • Contributed to team success by collaborating with other technicians on large-scale projects that required coordination of skills and knowledge sharing.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Inspected vehicles to identify and document repair needs.

Automotive Service Manager

Autotune Inc.
07.2010 - 11.2016
  • Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
  • Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
  • Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
  • Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
  • Maintained accurate records of all repairs performed, ensuring proper documentation for warranty claims and future reference for clients.
  • Ensured compliance with all relevant federal, state, and local regulations governing automotive repair facilities, maintaining necessary licenses and certifications.
  • Enhanced workplace safety by implementing strict protocols for equipment usage, hazardous material handling, and waste disposal procedures.
  • Implemented a preventative maintenance program for all shop equipment, reducing downtime and extending the useful life of critical assets.
  • Served as a liaison between customers and insurance companies when necessary to facilitate claim processing related to collision damage or other covered repair issues.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Automotive Collision Technician

Mell Paul's Body Shop
06.2004 - 06.2010
  • Performed fiberglass repairs on a variety of vehicles, showcasing versatility in skillset and ability to adapt to unique challenges.
  • Kept up-to-date on industry trends and advances in automotive technology through ongoing training programs and certifications.
  • Demonstrated expertise in the use of various auto body repair tools, including frame machines, hydraulic jacks, and welding equipment.
  • Provided excellent support to fellow technicians when troubleshooting complicated issues or seeking guidance on best practices for specific tasks.
  • Consistently met or exceeded company performance metrics related to turnaround times, quality of workmanship, and overall customer satisfaction ratings.
  • Increased shop efficiency by maintaining a clean, organized work environment and managing inventory of repair tools and equipment.
  • Mentored and trained new employees, sharing valuable insights on industry protocols and best practices for successful career growth within the company.
  • Maximized productivity through effective time management, completing multiple complex projects within tight deadlines.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
  • Utilized collision repair hammers, welders and grinders to address bodywork needs.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Inspected vehicles to identify and document repair needs.
  • Applied finishing techniques to enhance quality and appearance of repairs.

Education

GED -

Union Grove High School
McDonough, GA

Bachelor's Degree in Automotive Collision Repair - Automotive Collision Repair

Lanier Technical College
Oakwood, GA
05.2004

Skills

  • Insurance procedures
  • Structural analysis
  • Restoration techniques
  • Frame straightening
  • CCC One expertise
  • Client consultation
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Critical Thinking
  • Teamwork skills
  • Documentation skills
  • Product Knowledge
  • Professionalism
  • Strategic Planning
  • Time management abilities
  • Adaptability
  • Problem-solving aptitude
  • Cost Management
  • Process Improvement
  • Data Interpretation
  • Quality Control Analysis
  • Cost-benefit analysis
  • Regulatory Compliance
  • Technical Writing
  • Prepare documentation
  • Labor cost estimation
  • Construction knowledge
  • Communication Skills
  • Estimate project costs

Certification

  • Automotive Service Excellence Certifications (ASE)
  • CPR/AED Certification
  • Georgia Driver's License
  • First Aid Certification
  • Forklift Certification
  • I-CAR Certifications
  • HAZMAT 1 Certification
  • Defibrillator Certification

Timeline

Collision Estimator

Bellamy Strickland Chevrolet Buick Gmc
02.2022 - Current

Automotive Collision Technician

Bellamy Strickland Chevrolet Buick Gmc
02.2020 - Current

Automotive Collision Technician

Nalley Toyota
03.2018 - 02.2020

Automotive Collision Technician

Bellamy Strickland Chevrolet Buick Gmc
11.2016 - 03.2018

Automotive Service Manager

Autotune Inc.
07.2010 - 11.2016

Automotive Collision Technician

Mell Paul's Body Shop
06.2004 - 06.2010

GED -

Union Grove High School

Bachelor's Degree in Automotive Collision Repair - Automotive Collision Repair

Lanier Technical College
  • Automotive Service Excellence Certifications (ASE)
  • CPR/AED Certification
  • Georgia Driver's License
  • First Aid Certification
  • Forklift Certification
  • I-CAR Certifications
  • HAZMAT 1 Certification
  • Defibrillator Certification
Nicholas Lohr