Nicholas Mason
Douglasville
Summary
Personable Golf Cart Attendant with 3 years of hands-on experience repairing electric and gas-powered golf carts, assisting at sales counter and enforcing facility rules and regulations. Hardworking and efficient individual proficient in presenting information one-on-one and in small groups. Excellent hand-eye coordination and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Golf Cart Attendant
Wolf Creek Golf Course
08.2020 - 10.2023
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Enhanced course efficiency by maintaining clean, organized, and fully-stocked golf cart stations.
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Increased golfer safety with thorough inspections and maintenance checks on all equipment.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
- Collaborated with team members to streamline work processes, improving overall productivity levels.
- Educated customers about proper golf cart operation, promoting safety awareness among patrons.
- Reduced downtime during inclement weather by swiftly implementing contingency plans for cart storage.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
- Used the Picker cart to recover range balls.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
- Trained new recreation attendants on safety procedures and customer service tactics.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Built and established positive relationships with patrons, team members and supervisors.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Education
Bachelor of Science - Industrial Engineering Technology
Nicholas Mason
Kennesaw, GA05.2026
High School Diploma -
Douglas County High School
Douglasville, GA05.2022
Skills
- Self Motivation
- Inventory Control
- Multitasking
- Analytical Thinking
- Effective Communication
- Professionalism
- Customer Service
- Safety awareness
- Professional Appearance
- Reliability and punctuality
- Teamwork and Collaboration
- Golf course knowledge
- Strong Work Ethic
- Time Management
- Crowd Security
- Ride Loading and Unloading
Timeline
Golf Cart Attendant
Wolf Creek Golf Course
08.2020 - 10.2023
Bachelor of Science - Industrial Engineering Technology
Nicholas Mason
High School Diploma -
Douglas County High School
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