Nicholas Polk
Ray City
Summary
Proven leader with a track record of maximizing profitability and enhancing team performance. Excelled in financial operations management and relationship building, consistently meeting business targets through strategic planning and employee engagement. Skilled in retail display setup and promotional planning, driving sales and operational efficiency.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
Food Lion
01.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Store Manager
Harveys Supermarket
02.2011 - 02.2021
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Created work schedules according to sales volume and number of employees.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Rotated merchandise and displays to feature new products and promotions.
- Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Sales Associate
Buy Buy Baby
08.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Tracked stock using company inventory management software.
Grocery Clerk
Piggly Wiggly Supermarket
08.2012 - 07.2013
- Stayed current on available products, store promotions and customer service policies to better shoppers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Assisted customers with price checking and finding requested items in store.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Readied items for sales floor stocking by affixing tags and preparing pallets.
Education
High School Diploma -
Americus Sumter High School
Americus, GA05.2012
Skills
- Order management
- Relationship building and management
- Team leadership and coaching
- Maximizing Profitability
- Training and Development
- Product and Service Sales
- Financial operations management
- Store displays
- Promotional planning
- Retail display setup
Accomplishments
- Broke the all time sales record by for the week of Thanksgiving at the Harvey's in Cordele , Ga (2018).
- Managed stores that achieve bonus eligible results every quarter.
- Proficient in all microsoft office applications and accounting software for business purposes.
- Supervised store teams of up to 70 people.
- Member of the National Society of Leadership and Success (NSLS).
- Assisted multiple Food Lion stores execute Re-grand openings (RGO) in 2023.
Timeline
Assistant Store Manager
Food Lion
01.2021 - Current
Sales Associate
Buy Buy Baby
08.2018 - 01.2019
Grocery Clerk
Piggly Wiggly Supermarket
08.2012 - 07.2013
Store Manager
Harveys Supermarket
02.2011 - 02.2021
High School Diploma -
Americus Sumter High School
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