Nicholas Stephens
Atlanta
Summary
Dynamic Partner Account Manager at CallRail with a proven track record in enhancing partner onboarding and optimizing account integration. Leveraging attention to detail and technological proficiency, I successfully resolved partner inquiries and maintained accurate CRM records, fostering strong relationships and ensuring seamless operations.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
2026
2026
years of professional experience
Work History
Partner Account Manager
CallRail
06.2016 - Current
- Assisted partner onboarding processes to enhance account integration.
- Supported account management team in daily administrative tasks and reporting.
- Collaborated with partners to address inquiries and resolve issues promptly.
- Maintained accurate records of partner interactions using CRM tools.
Tour Manager
Self-employeed
- Coordinated logistics for multi-city tours, ensuring seamless travel and accommodation arrangements.
- Managed tour budgets, optimizing expenses while maintaining high-quality experiences for clients.
- Developed and maintained relationships with vendors, enhancing service delivery and support during tours.
- Led pre-tour briefings, equipping team members with essential information and safety protocols.
Education
Bachelor of Science - Music Business
SUNY Fredonia
FredoniaAssociate of Science - Education
Genesee Community College
Batavia, NYSkills
- Attention to detail
- Technological proficiency
- Creative and critical thinking
- Oral debate
Timeline
Partner Account Manager
CallRail
06.2016 - Current
Tour Manager
Self-employeed
Bachelor of Science - Music Business
SUNY Fredonia
Associate of Science - Education
Genesee Community College
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