Nicholas Thomas
Lithonia
Summary
Resourceful professional in retail operations, known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of customer service, and enhancement of team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Salesperson
Advanced Auto Parts
Riverdale
01.2024 - 05.2025
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance store appearance.
- Operated cash register for customer transactions and returns.
- Supported inventory management by restocking shelves regularly.
- Placed special orders or called other stores to find desired items.
Warehouse Inventory Associate
DoorDash
Morrow
06.2024 - 11.2024
- Maintained clean and safe work areas following safety protocols.
- Managed inventory accuracy through regular cycle counts and audits.
- Ensured all shipping documents were accurately completed and filed appropriately.
- Processed orders, returns, transfers, and other transactions using computer software programs.
- Performed inventory into the enterprise resource planning system for accurate record-keeping.
Food Service Assistant
Chick-fil-A
Jonesboro
05.2023 - 08.2023
- Prepared food items following Chick-fil-A's quality and safety standards.
- Assisted customers with orders and provided exceptional service in a fast-paced environment.
- Maintained cleanliness and organization of dining and kitchen areas throughout shifts.
- Collaborated with team members to ensure smooth service during busy periods.
- Trained new staff on food preparation procedures and customer service protocols.
- Kept records of inventory levels for ordering purposes.
- Completed opening, closing, and shift change tasks by following company guidelines.
Education
Some College (No Degree) - Bachelor of Business Administration
Georgia Gwinnett College
Lawrenceville, GASkills
- Customer service
- Inventory management
- Visual merchandising
- Team collaboration
- Problem solving
- Time management
- Goal oriented
- Product knowledge
- Data utilization
- Entrepreneurial personality
Certification
- ServSafe Certified
- Entry-level IT Helpdesk
Timeline
Warehouse Inventory Associate
DoorDash
06.2024 - 11.2024
Retail Salesperson
Advanced Auto Parts
01.2024 - 05.2025
Food Service Assistant
Chick-fil-A
05.2023 - 08.2023
Some College (No Degree) - Bachelor of Business Administration
Georgia Gwinnett College