Efficient medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Volunteer
South Gwinnett PTSO
01.2022 - Current
Assisted with special events and programs
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Used strong interpersonal communication skills to convey information to others.
Mentored new volunteers, fostering a supportive and inclusive team environment.
Promoted environmental awareness with educational workshops and hands-on activities.
Salon Owner/Operator
In the Garden Salon Studio
01.2005 - Current
Maintained daily, monthly, and quarterly records of costs and revenue.
Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
Enhanced team productivity by streamlining appointment booking procedures using modern scheduling software.
Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Educated customers on products to maximize benefits.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Mixed pigments and used proper techniques to achieve desired color.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Volunteer
One Heart Church
01.2008 - 01.2017
Taught Bible based learning for toddlers
Education
Certificate In Clinical Medical Assistant - Medical Assistant
Atlanta Career Institute
Norcross, GA
Skills
Communication
Client Relationship Management
Creative Problem Solving
Team Collaboration
Safety Protocols
Sanitization Procedures
Inventory Management
Scheduling
Patient care
Customer service
Team collaboration
Time management
Communication skills
Positive attitude
Problem solving
Timeline
Volunteer
South Gwinnett PTSO
01.2022 - Current
Volunteer
One Heart Church
01.2008 - 01.2017
Salon Owner/Operator
In the Garden Salon Studio
01.2005 - Current
Certificate In Clinical Medical Assistant - Medical Assistant
Atlanta Career Institute
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