Dynamic District Manager with extensive experience at Take 5 Oil Change, adept at enhancing operational excellence and driving sales growth through effective team training and collaborative relationship development. Proven track record in implementing strategic initiatives that foster employee satisfaction and loyalty, while ensuring compliance and optimizing inventory control.
Overview
6
6
years of professional experience
Work History
General Manager
Take 5 Oil Change
Georgia
05.2024 - Current
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
District Manager
Take 5 Oil Change
Jackson, MS / Birmingham, AL.
07.2021 - 03.2024
Supervised 6 locations to enforce high-quality standards of operation.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Enhanced company reputation through community involvement (Chamber of Commerce events in Birmingham, AL), developing partnerships with local organizations (Mississippi Braves) and participating in charitable events (St. Jude's Children's Hospitals).
Generated financial and operational reports to assist management with business strategy.
Increased sales by looking at business through customers perspective. Training, product knowledge, and customer service will create a strong bench that knows they are where, company meets customer.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Hold meetings weekly with unit managers to identify techniques to overcome sales obstacles.
Hold one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Supervised various locations, enforcing high-quality standards of operation.
Oversaw successful store openings, coordinating logistics, staffing, training, promotional efforts, and apart of the NUG team that are hands on with store setup to ensure smooth grand opening for new locations.
General Manager
Take 5 Oil Change
Mississippi
10.2018 - 03.2021
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.