NICHOLAS THOMPSON

• Scheduled and coordinated training sessions, classroom reservations, and audit timelines to align with department goals
• Monitored subcontractor performance and progress through regular field inspections, progress meetings, and documentation reviews.
• Safely and efficiently package hazardous materials for shipment, ensuring compliance with safety protocols and regulations.
• Interpreted and enforced technical contract requirements to ensure subcontractor deliverables aligned with scope and performance expectations.
• Applied strong organizational skills to plan and coordinate training schedules, track attendance, and ensure timely certification of personnel.
• Consistently met or exceeded productivity benchmarks set by the fed ex Air SmallPack Brokerage Division through accurate and efficient data processing
• Evaluated training effectiveness using key performance indicators and learner feedback; implemented changes to enhance learner engagement.

Collaborated with project managers, procurement teams, and engineering to ensure seamless integration of subcontracted scopes into overall project execution.

• Supported audits and inspections by providing accurate training records and demonstrating compliance with training standards and regulatory expectations.
• Expanded responsibilities to include conducting needs assessments for my department, working closely with managers to identify skill gaps and compliance requirements, and assisting in tailoring training programs to address these needs.
• Progressed to independently leading training sessions in both classroom and virtual settings, utilizing instructional materials and hands-on activities to improve learner engagement and knowledge retention.