NICK VOSBURG
Augusta
Summary
Goal-oriented manager with distinguished experience in communications, internet, cellular, aviation and insurance industries with proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
8
8
years of professional experience
Work History
Outside Territory Manager
Meriam Gold
12.2024 - Current
- Attended trade shows and industry events to promote company products and services.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Worked with vendors and suppliers to support timely delivery of products and services.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Trained and mentored sales representatives in sales techniques and strategies.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
Line Pilot
Westwind Helicopters
04.2024 - 12.2024
- Deliver employees and cargo to offshore oil platforms in a timely and safe manner
- Abide to all FAA regulations regarding safety minimums and HAZMAT material while working outside of US airspace
- Comply with all TSA and Homeland Security guidelines while in international waters
- Reviewed aeronautical charts and used navigational instruments during each flight and maintained strong knowledge of government and company regulations.
- Planned and filed daily flight plans for training missions, sorties, and patrol flights.
- Planned routes, altitudes and speeds to provide fastest, safest and smoothest flights for on-time arrivals and high levels of passenger satisfaction.
- Performed comprehensive checklists prior to takeoff to reduce possible safety issues.
Charter Pilot
Specialized Helicopters
12.2022 - 04.2024
- Provided tours and charter services throughout Northern California
- Created ads and marketing strategies to bolster tour and charter bookings
- Developed a training syllabus for helicopter students in order to streamline the training process and expectations
- Completed post-flight maintenance reports and worked with crew chief for post-maintenance check flights.
- Communicated with air traffic control regarding takeoff and landing, flight pattern changes and emergencies.
- Completed careful pre-flight checks and post-flight briefings to maintain safety standards.
- Organized and completed routine charter routes and paths requested by customers.
- Briefed passengers on takeoff and landing times, unforeseen obstacles and weather conditions.
- Calculated fuel quantity required by compiling data on route, weather and plane load.
- Filed instrument flight plans with air traffic control, enabling proper flight coordination.
Instructor Pilot
Helicopter Institute
01.2022 - 12.2022
- Worked with multiple students to accomplish helicopter training
- Graduated multiple students through Embry Riddle flight programs
- Verified safety of students while using aircrafts by performing regular inspections of aircrafts, checking weather reports and matching level of competence of students to complex training and instructions.
- Led multiple training flights to include weather briefings, flight scheduling and safety measures to provide safe flights in training environment.
- Organized and conducted cockpit familiarization classes and prepared reports on students' proficiency.
- Created instructional material and training syllabi for specific areas of ground and flight training.
- Adjusted and aligned course material to meet individual needs.
Resident Specialist
CRS Temporary Housing
12.2019 - 01.2021
- Assist in the process of helping families find temporary housing
- Negotiate a multitude of costs on behalf of the insurance company
- Find prospective temporary living locations, such as houses and apartments
- Main point of contact between insurance adjusters and insurance policy holders
- Provide policy holders with constant updates on their housing search
- Read and review leases to ensure they align with insurance companies best interest
- Use a CRM to balance clients needs and insurance companies needs to align and hit deadlines
Facebook Marketing Expert
TTEC
01.2019 - 12.2019
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
- Develop pricing strategies, balancing firm objectives and customer satisfaction.
- Initiate market research studies or analyze their findings.
- Create Facebook and Instagram marketing campaign geared towards optimizing clients expectations and return on investment.
- Analyze companies niche market and ideal customer in order to create ads that are being served to the correct audience.
- Listening to clients needs and wants and create individual marketing campaigns which are created to improve their online social presence and sales.
- Regularly use a sophisticated CRM to analyze client results.
Sale Associate
GNC
07.2017 - 12.2018
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Education
Associate of Science - Rotorcraft
Dodge City Community College
Dodge City01-2021
BS - Political Sciences
THE UNIVERSITY OF ARIZONA
05.2019
Skills
- Experienced in software usage
- Client relations management
- Excel proficiency
- Microsoft word
- Basic understanding of Spanish language
- Proficient in Google Ad Manager
- Social media advertising
- New client engagement
- Performance tracking
- Territory expansion
- CRM tracking
Timeline
Outside Territory Manager
Meriam Gold
12.2024 - Current
Line Pilot
Westwind Helicopters
04.2024 - 12.2024
Charter Pilot
Specialized Helicopters
12.2022 - 04.2024
Instructor Pilot
Helicopter Institute
01.2022 - 12.2022
Resident Specialist
CRS Temporary Housing
12.2019 - 01.2021
Facebook Marketing Expert
TTEC
01.2019 - 12.2019
Sale Associate
GNC
07.2017 - 12.2018
Associate of Science - Rotorcraft
Dodge City Community College
BS - Political Sciences
THE UNIVERSITY OF ARIZONA
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