Nicky Smith
Murrayville
Summary
Dynamic Shop Manager at Turbo Truck Center with strong leadership skills and a proven track record in employee management. Enhanced productivity by implementing strategic business initiatives and fostering teamwork. Expert in collision repair and damage assessment, Metal Fabrication, and paint and body. Committed to mentoring and developing team capabilities to help my team grow.
Overview
19
19
years of professional experience
Work History
Shop Manager
Turbo Truck Center
01.2023 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Mechanic Shop Foreman
Turbo Truck Center
03.2019 - 01.2023
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Managed materials inside shop
- Used hand and power tools, equipment, and instruments accurately.
- Directed daily operations of team of Technicians to ensure jobs were done accurately and in a timely manner for customers
- Trained and coached employees to improve performance and skills.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Created and maintained daily and weekly reports for upper management.
Body Shop Technician/Project Manager
Turbo Truck Center
01.2012 - 03.2019
- Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Inspected new parts and areas of repair to verify correctness and quality.
- Utilized collision repair hammers, welders and grinders to address bodywork needs.
- Inspected vehicles to identify and document repair needs.
- Prepared cost estimates for vehicle repairs and provided detailed documentation for customer review.
- Reassembled and replaced parts to complete body repairs.
- Diagnosed and repaired various mechanical and electrical problems on diverse vehicle makes and models.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Applied finishing techniques to enhance quality and appearance of repairs.
- Filled, sanded and smoothed surfaces to prepare for painting.
- Used welding and cutting tools to repair metal body parts.
- Adjusted and replaced doors and windows for proper fit and alignment.
Custom Body Mechanic/ Metal Fabricator
C Hopkins Rod and Customs
01.2011 - 01.2012
- Built car body's of first generation Camaro's, Chevelle's, and Nova's
- Operated welding equipment to assemble and repair metal structures and elements.
- Worked with presses, saws and drills to manipulate metal components for structural fabrication.
- Maintained machinery and tools to keep fabrication processes running smoothly.
- Removed surface imperfections, applied special undercoats, and sealed seams to ready surfaces for paint application.
- Met exacting tolerances when sanding and sealing final finishes.
- Performed buffing and finishing duties at end of each paint job.
Senior Lead Engineer
Kubota
01.2007 - 01.2011
- Lead over 115 employees over 4 departments. Overseen sub assembly, main line, cab line productions.
- Team member over Kaizen and new development department traveling to Japan to explore new production prototypes.
- Created detailed reports on engineering activities and findings.
- Participated in formal internal design reviews of proposed products and components.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Collaborated with other departments to facilitate successful project completion.
Education
High School Diploma -
East Hall High School
Gainesville,GaNo Degree - Computer Graphics
Lanier Technical College
Oakwood, GASkills
- Employee management
- Employee motivation
- Collision repair
- Damage assessment
- Color matching
- Project estimation
- Paint blending
- Welding and fabrication
- Reliability
- Teamwork and collaboration
- Attention to detail
- Repair work
- Multitasking Abilities
- Auto body repair
- Strong leadership skills
Timeline
Shop Manager
Turbo Truck Center
01.2023 - Current
Mechanic Shop Foreman
Turbo Truck Center
03.2019 - 01.2023
Body Shop Technician/Project Manager
Turbo Truck Center
01.2012 - 03.2019
Custom Body Mechanic/ Metal Fabricator
C Hopkins Rod and Customs
01.2011 - 01.2012
Senior Lead Engineer
Kubota
01.2007 - 01.2011
High School Diploma -
East Hall High School
No Degree - Computer Graphics
Lanier Technical College