Nicolas Carroll
McDonough
Summary
Dynamic bar manager with proven expertise in enhancing customer satisfaction, staff training, and conflict resolution. Skilled in strategic planning and inventory management, focused on optimizing operations to drive efficiency and engagement.
Overview
7
7
years of professional experience
Work History
Bar Manager
Southern Roots Tavern
McDonough, GA
10.2020 - Current
- Oversaw daily bar operations, ensuring high service standards and customer satisfaction.
- Developed and implemented training programs for bartenders, enhancing staff performance and product knowledge.
- Managed inventory levels, optimizing supply chain processes to minimize waste and reduce costs.
- Collaborated with kitchen staff to create seasonal drink menus, increasing beverage offerings and customer engagement.
- Monitored compliance with health regulations and safety standards, maintaining a clean and safe environment.
- Analyzed sales data to identify trends, informing strategic decisions on promotions and pricing strategies.
- Closed out cash register and prepared cashier report at close of business.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Gym Supervisor
Planet Fitness
McDonough, GA
08.2019 - 05.2020
- Supervised daily gym operations, ensuring adherence to safety and cleanliness standards.
- Trained and mentored staff on customer service protocols and fitness program offerings.
- Implemented scheduling systems for staff shifts, optimizing coverage during peak hours.
- Developed and enforced operational policies to enhance member experience and engagement.
- Resolved member concerns promptly, fostering a positive community environment.
- Conducted regular inspections of equipment to ensure functionality and safety compliance.
- Conducted regular equipment inspections, identifying maintenance needs and reducing downtime due to repairs.
- Promoted a positive work environment that encouraged teamwork among employees leading to increased productivity levels.
Education
High School Diploma -
Ola High School
McDonough, GAPersonal Trainer -
NASM
02-2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Training and mentoring
- Conflict resolution
- Guest interaction
- Inventory control
- Safety awareness
- Shift scheduling
- Strategic planning
- Health and safety
Timeline
Bar Manager
Southern Roots Tavern
10.2020 - Current
Gym Supervisor
Planet Fitness
08.2019 - 05.2020
High School Diploma -
Ola High School
Personal Trainer -
NASM