Summary
Overview
Work History
Education
Skills
Vendor related experience
Timeline
Generic

Nicolas Kipreos

Villa Rica

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Systems Engineering Manager

UPS
02.2023 - Current
  • Lead call center engineering team to provide emergency support for business critical operations.
  • Drive efforts to optimize and modernize call center operations, with a focus on process efficiency, documentation, training, and resource utilization.
  • Facilitate long-term planning for systemic issue resolution, managing escalation paths to relevant project teams and external vendors.
  • Collaborate with cross-functional departments to streamline interdepartmental workflows and ensure alignment on engineering support strategies.
  • Manage internal team projects focused on improving work processes, standardizing procedures, and enhancing overall support quality.
  • Oversee troubleshooting for automated sortation systems, ensuring minimal downtime and rapid issue resolution across operational sites.

Systems Engineer

UPS
10.2019 - 02.2023
  • Provide remote support to hubs nationally and internationally on automated and mechanical issues.
  • Remotely logging into systems such as HMI, Xle, chat, camera/scanner, SQL databases, automated vehicles, or PLC to troubleshoot and make changes.
  • Troubleshooting network communications between the different systems, and identifying if the issue is code related or physical.
  • Proper escalation to venders or project related teams when necessary.
  • Drive results on multi hour calls while taking detailed notes of troubleshooting.
  • Quick learning and adaptation to new and old technologies.
  • Create detailed training on new discoveries.
  • Training and onboarding of new engineers.
  • Standing in as manager to escalate calls and communicate with upper management.

Data Acquisition Integrations Specialist

UPS
03.2019 - 10.2019
  • Travel nationally and monitor weekly camera/scanner tunnel projects.
  • Keep track of work progress and assist the venders to meet completion goals and times.
  • Commission new equipment and troubleshoot problematic systems.
  • Build relationships with local teams and venders.
  • Completed projects on time with limited resources.
  • Created strong understanding of camera/scanner systems for multiple venders.
  • Developed an understanding of the communications in automated systems.

PT Plant Engineering Supervisor

UPS
11.2018 - 03.2019
  • Worked in the control room to monitor the sort.
  • Dispatch mechanics to address any necessary repairs.
  • Make on the fly decisions to prevent damage to equipment or stoppage of package flow.
  • Directly communicate with the Operations team to inform them of potential downtimes, or to create contingencies to meet goals.
  • Created a broad understanding of automation.
  • Worked through challenging situations under pressure.
  • Quickly moved through the ranks by learning and adapting to different situations.

PT Facilities Engineering Supervisor

UPS
07.2018 - 11.2018
  • Act as a point of contact between the Union workers and management.
  • Handle any discrepancies of pay or schedule.
  • Work on small projects to facilitate the opening of one of the largest UPS hubs (1.2 million square feet).
  • Created schedules and work zones for my Union employees to be successful.
  • Built relationships with coworkers and Union workers.
  • Successfully opened one of the largest UPS hubs.

Education

Bachelor of Science - Industrial Engineering Technology

Kennesaw State University
Marietta, GA
05.2018

Skills

  • Solution Testing and Implementation
  • System Integration Testing
  • Automation Support
  • Data Analysis
  • Design Solutions
  • Component Replacements
  • Testing Efficiencies
  • Integration Strategies
  • Technical leadership and training
  • Documentation management
  • System architecture

Vendor related experience

Fortna (MHS), Datalogic, SICK, Alliant, Vanderlande, Schneider, Mantissa, Honeywell/Intellegrated, Korber (Siemens), DAI, Interoll, Intralox, Crown, Emerson/GE, FIVES, Metler-Toledo, OCS, Rockwell/Allen-Bradley, Vitronic, Seegrid/Toyota.

Timeline

Systems Engineering Manager

UPS
02.2023 - Current

Systems Engineer

UPS
10.2019 - 02.2023

Data Acquisition Integrations Specialist

UPS
03.2019 - 10.2019

PT Plant Engineering Supervisor

UPS
11.2018 - 03.2019

PT Facilities Engineering Supervisor

UPS
07.2018 - 11.2018

Bachelor of Science - Industrial Engineering Technology

Kennesaw State University

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Nicolas Kipreos