Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Nicolas Munoz Ramirez

Covington

Summary

Detail-oriented manager with expertise in inventory management and cash handling. Proven track record of resolving customer complaints and enhancing guest satisfaction. Dynamic professional experienced in customer service and staff scheduling. Known for strong problem-solving abilities and relationship-building skills, contributing to improved guest experiences and streamlined operations. Results-driven manager with a focus on operational excellence and team leadership. Skilled in managing inventory, enhancing guest satisfaction, and ensuring efficient staff scheduling to meet peak demand.

Overview

7
7
years of professional experience

Work History

Manager on Duty

Don Tellos tex mex
Lithonia
10.2020 - Current
  • Managed inventory levels and ordered supplies as needed for the bar.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Maintained accurate records of daily transactions including cash register receipts, liquor inventories and sales reports.
  • Managed staff schedules and ensured adequate coverage during peak hours.

Bartender

Don Tellos Tex Mex
Lithonia
07.2018 - Current
  • Mixed cocktails and crafted beverages for diverse clientele.
  • Provided exceptional customer service in fast-paced environment.
  • Managed bar inventory and ensured stock levels met demand.
  • Processed payments accurately and handled cash transactions efficiently.

Small Business Sales Advisor

ADT Security
Duluth
04.2024 - 07.2025
  • Conducted follow-ups with customers to ensure satisfaction and build relationships.
  • Provided ongoing support to existing customers regarding products and services.
  • Conducted customer presentations to demonstrate product features and benefits.
  • Built relationships with key decision makers in the small business sector.
  • Offered customized solutions tailored to each client's individual needs.
  • Created detailed reports on sales performance to identify areas of improvement.

Education

Bachelor of Science - Biology

Georgia State University
Atlanta, GA
12-2021

Skills

  • Inventory management
  • Cash handling
  • Customer service
  • Staff scheduling
  • Sales reporting
  • Relationship building
  • Problem solving
  • Sales and marketing

Languages

English
Professional
Spanish
Native/ Bilingual

Affiliations

Georgia Southwestern State University | [2016-2019]

  • Balanced demanding athletic schedule with academic responsibilities
  • Collaborated with teammates and coaches to develop strategies and maintain performance under pressure
  • Built resilience and adaptability through competitive intercollegiate play

Timeline

Small Business Sales Advisor

ADT Security
04.2024 - 07.2025

Manager on Duty

Don Tellos tex mex
10.2020 - Current

Bartender

Don Tellos Tex Mex
07.2018 - Current

Bachelor of Science - Biology

Georgia State University
Nicolas Munoz Ramirez