NICOLE AMBLES
McDonough
Summary
Proficient in managing multimillion-dollar residential assets with a focus on compliance and operational excellence. Maintained a 98% occupancy rate while minimizing delinquency, enhancing resident satisfaction, and achieving financial performance goals. Strong leadership in team development and resident relations contributes to overall community profitability.
Overview
18
18
years of professional experience
Work History
Multi-Site Property Manager
Columbia Residential
Atlanta
02.2013 - Current
- Managed new construction and finalized lease up for high-profile residential real estate firm with LIHTC portfolio of over 140 units, ensuring compliance with PHA, PBRA, and Tax Credit regulations.
- Achieved financial performance goals while enhancing physical condition and marketability of both communities.
- Ensured 98% occupancy by implementing strategic marketing efforts and maintaining tenant relations.
- Completed tenant recertifications consistently within 120 days to ensure compliance and funding eligibility.
- Led onsite operations, compliance, leasing, maintenance, and resident services to meet short and long-term objectives and performance benchmarks for these communities.
Property Manager
VSOP Inc.
Atlanta
05.2011 - 02.2012
- Managed daily operations of 86 LIHTC homes to meet financial and compliance goals, enhancing asset preservation.
- Supported property management staff in developing budgets and revenue expense goals aligned with market conditions.
- Reviewed and adjusted marketing and occupancy plans to enhance competitiveness and maintain asset stability.
- Assessed property for long term capital improvements.
- Analyzed financial results to track income, Return on Investment and YTD cash flow.
Property Manager
Harbor Management
Atlanta
10.2009 - 04.2011
- Increased occupancy rate from 82% to 97% within 60 days through targeted marketing efforts.
- Decreased delinquency rates to improve financial stability and tenant relations during initial 90 days.
- Delivered optimal performance for 110 unit asset by efficiently managing all aspects of daily operations, while developing team and delivering unparalleled customer service to all internal and external clients.
- Facilitated communication between senior management and investors to ensure alignment on property performance and strategy.
- Compiled and presented detailed monthly financial reports to senior management, highlighting key performance indicators and trends.
- Coached and counseled team members to enhance performance and achieve operational goals.
Property Manager
Riverstone Group
Atlanta
10.2007 - 08.2010
- Managed daily property management operations, fostering strong resident relations and ensuring effective maintenance and security protocols.
- Oversaw resident, vendor, and employee relations for 311-unit asset, enhancing community engagement and operational harmony.
- Maintained a keen focus on sustaining desired occupancy levels, while operating in line with current budget.
- Coordinated moderate-level interior renovation project, improving community aesthetics and resident satisfaction.
- A national industry leader
Education
High School Diploma -
Griffin High School
Griffin, GASkills
- Accounts payable management
- Administrative support
- Advertising strategies
- Budget management
- Financial closing processes
- Credit analysis
- Inventory control
- Fair housing compliance
- Market community engagement
- Office organization skills
- Negotiation techniques
- Payroll administration
- Personnel management
- Policy development
- Procedure implementation
- Property management expertise
- Proposal development skills
- Quality assurance practices
- Repair coordination
- Scheduling efficiency
- Tax credit knowledge
- Project-based rental assistance expertise
- Team development initiatives
References
Available upon request
Highlights In Areas Of Expertise
- Multi-Level Site Roles
- Safety and Building Code Compliance
- Marketing & Business Development
- Vendor Relations
- Financial Budgeting & Reporting
- Tax Credit & PBRA Certification
- Revenue and Profit Growth
- Contract Negotiations
- Strategic Planning & Leadership
- Team Building & Motivation
- Recruiting
- Customer Relations
Summary Of Experience
Experienced Property Management Professional with a solid history of success in owner and fee managed residential conventional and tax onsite property management, including oversight of multimillion dollar assets. Proven to consistently build teams and support resident relationships, leading to increased occupancy rates, minimal turnover, renewal of long term leases and overall profitability, with compliance at the forefront.
Timeline
Multi-Site Property Manager
Columbia Residential
02.2013 - Current
Property Manager
VSOP Inc.
05.2011 - 02.2012
Property Manager
Harbor Management
10.2009 - 04.2011
Property Manager
Riverstone Group
10.2007 - 08.2010
High School Diploma -
Griffin High School