Lenora THOMPSON
Augusta
Summary
Results-oriented Car Sales Advisor with expertise in customer relationship management and sales strategy implementation. Skilled in communication, negotiation, and empathy, effectively guiding customers through purchasing processes to align with their needs and preferences.
Overview
22
22
years of professional experience
Work History
Car Sales Advisor
TERRY LAMBERT
Augusta
05.2023 - Current
- Guided customers through vehicle selection, ensuring informed decisions on features and benefits.
- Detailed financing options and warranty packages, enhancing customer understanding and satisfaction.
- Conducted vehicle inspections to ensure quality and readiness for sale, maintaining high standards for customer delivery.
Beauty Advisor Lead
BELK
Augusta
10.2018 - 05.2021
- Sold merchandise using customer service techniques and professional selling skills, achieving personal productivity goals
- Sell merchandise through effective customer service techniques and professional selling skills to reach personal productivity goals
- Reviewed and analyzed business performance metrics, identifying trends in daily, weekly, monthly, seasonal, and annual sales
- Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales
Sales Manager
SUNGLASS HUT
Augusta
07.2017 - 07.2019
- Managed daily store functions, including selling, coaching, merchandising, talent acquisition, and retail excellence to drive operational success
- Utilize the Sunglass Hut Experience tools to consistently deliver sales plan and company objectives
- Inspire the team to achieve the store's sales and profitability goals through coaching and development
- Utilized Sunglass Hut Experience tools to consistently meet sales targets and align with company objectives
Jewelry Consultant
ZALES, INC.
Augusta
09.2016 - 02.2017
- Achieved sales goals by opening new lines of credit cards while providing prompt, courteous, and knowledgeable service
- Present and sell merchandise in a professional and proficient manner
- Identified and engaged potential customers to expand client base
- Maintained stock and organized displays to support selling efforts
Counter Manager
MACY'S
Augusta
05.2011 - 04.2016
- Recorded significant accomplishments
- Achieved 106% of event goal, enhancing team recognition and engagement
- Recognized as Employee of the Year for outstanding performance and contributions in 2014
Retail Banker
WOODFOREST BANK
Aiken
08.2010 - 05.2011
Buyer/Department Manager
AUGUST-HARLEY DAVIDSON
Augusta
01.2009 - 05.2010
Department Manager
MACY'S
Augusta
08.2004 - 12.2008
Education
High School Diploma -
Waubonsie High School
Aurora, IllinoisSkills
- Sales negotiation
- Customer relationship management
- Sales team leadership
- Time management skills, priority setting and self-management to carry out responsibilities
- Multi-tasking organization
- Team collaboration
- Effective communicator
Timeline
Car Sales Advisor
TERRY LAMBERT
05.2023 - Current
Beauty Advisor Lead
BELK
10.2018 - 05.2021
Sales Manager
SUNGLASS HUT
07.2017 - 07.2019
Jewelry Consultant
ZALES, INC.
09.2016 - 02.2017
Counter Manager
MACY'S
05.2011 - 04.2016
Retail Banker
WOODFOREST BANK
08.2010 - 05.2011
Buyer/Department Manager
AUGUST-HARLEY DAVIDSON
01.2009 - 05.2010
Department Manager
MACY'S
08.2004 - 12.2008
High School Diploma -
Waubonsie High School