Nicole Dowdy
Brunswick
Summary
Conference services professional prepared to deliver outstanding event planning and execution. Extensive experience in managing comprehensive logistics and fostering positive client relationships ensures impactful results. Focused on collaborative teamwork and adapting to changing needs, with strengths in organizational skills and effective communication.
Overview
6
6
years of professional experience
Work History
Conference Services Manager
Jekyll Island Club Resort
01.2022 - Current
- Collects payments & rooming lists according to appropriate schedule
- Coordinates with the Group Rooms Coordinator to monitor the group's room block
- Enters program details into Delphi accurately
- Generates BEOs and booking checks for clients review
- Holds planning sessions, pre & post cons with clients
- Maintains communication with clients before, during and after the group’s program
- Participates in regular resume & BEO meetings with department managers
- Generates group resumes to distribute and review with internal team
Sales Manager
Jekyll Island Club Resort
01.2021 - 01.2022
- Negotiated and executed contracts
- Blocked appropriate sleeping rooms and meeting spaces
- Collected deposits, rooming lists, tax exempt forms and all other appropriate documentation from clients
- Arranged the proper billing for group and individual charges
- Coordinated with the assigned Catering Manager to ensure a successful program
- Maintained communication with the client throughout the planning process
- Hosted clients for walkthroughs of the property
- Distributed resumes for groups to department managers
Administrative Assistant
Jekyll Island Club Resort
01.2019 - 01.2020
- Performed all secretarial duties for Sales and Catering Department personnel including any and all correspondence
- Gathered and organized data for weekly, monthly and annual reports
- Typed up proposals and other official documents for Sales and Catering Managers as well as clients
- Placed orders and kept up inventory for all office supplies
- Handled all shipping and receiving for the hotel – accepting, logging, sending and charging for all internal and guest packages
- Responsible for collecting and updating Vendor insurance for the property
- Prepared and distributed the weekly banquet event orders and the function summary report
Education
Bachelor of Business Administration - General Business - Hospitality Resort & Tourism
COLLEGE OF COASTAL GEORGIA
Brunswick, GA12.2018
Skills
- Excellent communication skills
- Knowledge in Microsoft programs
- Knowledge in Delphi
- Knowledge in Opera
- Preparing and executing contracts
- Preparing and executing BEOs
- Preparing and executing resumes
- Excellent customer service
- Ability to communicate with and support associates
- Adaptable to ever changing environments
Timeline
Conference Services Manager
Jekyll Island Club Resort
01.2022 - Current
Sales Manager
Jekyll Island Club Resort
01.2021 - 01.2022
Administrative Assistant
Jekyll Island Club Resort
01.2019 - 01.2020
Bachelor of Business Administration - General Business - Hospitality Resort & Tourism
COLLEGE OF COASTAL GEORGIA
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