NICOLE GORDON
Lawrenceville
Summary
Dynamic Escrow Closer with extensive experience at Rubin Lublin, adept at ensuring compliance and accuracy in closing documentation. Proven track record in disbursement management and title clearance, leveraging strong attention to detail and exceptional lender relations to facilitate smooth transactions. Committed to delivering outstanding service and resolving complex issues efficiently. Adept at organizing documents, managing closing processes, and maintaining accurate records. Disciplined multitasker with a superior work ethic and top-notch communication and conflict management skills. Prepared to offer many years of experience in the field to a challenging position with room for advancement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Escrow Closer
Rubin Lublin
12.2022 - Current
- Serve as liaison between lenders, title/ escrow companies, real estate agents, and borrowers.
- Ensure loans are fully compliant meeting state and federal guidelines.
- Prepare and send initial Closing disclosures, prepare closing docs for various loan products such as, FHA, VA, USDA, including bond programs.
- Obtain and calculate property tax info and verify accuracy with title company, and/or tax collector.
- Solving all issues to verify that everything is ready and will run smoothly at closing.
- Assisting and communicating with post-closing to resolve any issues.
TITLE CLEARANCE COORDINATOR/ ESCROW FUNDER
Mortgage Connect
04.2020 - 12.2022
- Review items awaiting disbursement, compare disbursement items against supporting documents to ensure accuracy, review the incoming and outgoing payments in a file to ensure that the ledger, Cd's/ Alta/Settlement statements are in balance, communicated issues to closers and pre- closers, advising of what is needed to allow funds to be disbursed, create checks, and prepare disbursed funds for final QC and shipping.
- Prepared closing documentation per federal, state, and client requirements.
- Worked with Title Commitment Coordinators to review title commitment for clearance, took necessary steps to cure title clearance items per clearance guidelines.
- Acted as a liaison for borrowers and assist with questions/concerns throughout process.
- Maintained open communication with team and managers.
- Managed and supported lender relationships.
POST CLOSER/ ESCROW FUNDER
OS NATIONAL
09.2018 - 04.2020
- Matched incoming Earnest deposits with appropriate file, confirmed final disbursements matched payee name and amount.
- Printed checks and sent to proper parties per delivery instructions, ensured on time and accurate delivery of payments to all parties of the closing transaction.
- Communicated with closers to correct or update closing documents.
- Reviewed, and approved incoming and outgoing wires.
MORTGAGE SERVICING/ NEW LOAN SET UP
FIDELITY SOUTHERN BANK
04.2016 - 08.2018
- Booked/serviced new loans and resolved service release issues.
- Completed critical data elements of loan set up, processed payments via lockbox and assisted with resolving any issues that came up as a result of any system changes to the file or otherwise.
- Processed ach files and set up borrower accounts for ach and biweekly payments with proper borrower documentation.
- Audited rate adjustments and arm notices as they occurred.
- Handled payment processing, payment reversals, address changes, appraisal updates and other loan file maintenance.
- Processed cash to pay off loans, work with title and escrow to facilitate pay off and process mortgage insurance invoices.
- Provided responsive and consistent levels of service to the bank's internal and external customers.
Education
BACHELOR OF SCIENCE -
STRAYER UNIVERSITY
Duluth, GA05.2014
CULINARY ARTS -
THE ART INSTITUTE OF ATLANTA
Dunwoody, GA09.2003
Skills
- Microsoft Word
- PowerPoint
- Excel
- Adobe
- Outlook
- Softpro
- ResWare
- Caseaware
- Tempo
- BKFS/LPS
- Qualia
- Simplifile
- Real Estate industry understanding
- Lender Relations
- Strong attention to detail
- Notary public
- Attention to detail
- Closing documentation
- Disbursement processing
- Title clearance
- Transaction coordination
- Title clearing
- Title examination
- Disbursement management
- Closing disclosures
- Document preparation
- Legal research
- Drafting legal documents
Accomplishments
- became a teamlead at Fidelity Bank within first year of employment
Certification
- Notary public
Timeline
Escrow Closer
Rubin Lublin
12.2022 - Current
TITLE CLEARANCE COORDINATOR/ ESCROW FUNDER
Mortgage Connect
04.2020 - 12.2022
POST CLOSER/ ESCROW FUNDER
OS NATIONAL
09.2018 - 04.2020
MORTGAGE SERVICING/ NEW LOAN SET UP
FIDELITY SOUTHERN BANK
04.2016 - 08.2018
BACHELOR OF SCIENCE -
STRAYER UNIVERSITY
CULINARY ARTS -
THE ART INSTITUTE OF ATLANTA