Nicole Hernandez
Marietta
Summary
Motivational Volunteer experienced in driving community support with proactive approaches. Focused on helping to service delivery to handle growing demands. Reliable team player committed to quickly learning new concepts and skills.
Overview
3
3
years of professional experience
2020
2020
years of post-secondary education
Work History
Volunteer
Mostly Mutts
Kennesaw
09.2024 - Current
Sales Associate
Target
Marietta
08.2022 - Current
- Assisted customers with product selection and inquiries.
- Maintained visual merchandise standards and organized displays.
- Processed transactions accurately at the cash register.
- Trained new associates on sales techniques and store policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Collaborated with team members to ensure efficient store operations.
Education
Osborne High School
Marietta, GASkills
- Visual merchandising
- Customer service
- Cash management
- Sales techniques
- Team collaboration
- Employee training
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Relationship building
- Product knowledge
- Conflict resolution
- Leadership qualities
- Positive attitude
- Organized and efficient
- Clear communication
- Empathy and patience
- Teamwork and collaboration
- Flexible schedule
- Reliability and punctuality
- Adaptability and dependability
- [State] Driver's license
- Friendly and outgoing
Languages
English
Limited
Affiliations
- Indulge in reading books (completed my kindle goal of 70/67 this year)
- Enjoy traveling with friends/family
- Enjoy in family/friend hangouts
- Love movies and/or shows
References
References available upon request.
Timeline
Volunteer
Mostly Mutts
09.2024 - Current
Sales Associate
Target
08.2022 - Current
Osborne High School