Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Nicole Klink

Nicole Klink

Athens

Summary

Passionate customer service professional. Eager and successful in building customer loyalty. Excellent time management, problem-solving, and leadership abilities. Proficiency in MS Office software programs, including Excel and Word. Outstanding communication and people skills. Hardworking and focused on completing work quickly & consistently to exceed goals. Reliable team member able to take on multiple tasks required. Dedicated to the business's success.

Overview

20
20
years of professional experience

Work History

Operations Specialist

The University of Georgia
01.2021 - Current
  • Working with finance materials, Interfacing with clients, emailing clients, managing phones, researching payments between companies and the business departments on campus

Office Assistant Manager

Winding Creek Kennels, Inc.
01.2017 - 01.2021
  • Interfacing with customers, conducting tours, data entry, booking reservations, launched & manage social media (Facebook, Instagram), advertising, purchasing supplies, collections, generating kennel reports (medications, activities, special needs)

Full Time Kennel Manager

Winding Creek Kennels, Inc.
01.2015 - 01.2017
  • Managed entire kennel operation, responsible for all pets & Kennel Staff, training new hires, establishing procedures, inventory, reviewing daily generated reports

Part time Assistant Kennel Manager

Winding Creek Kennels, Inc.
01.2009 - 01.2015
  • Responsible for up to 140 pets working weekends, evenings, holidays, and summers during college

Animal Caretaker

Winding Creek Kennels, Inc.
01.2005 - 01.2009
  • Feeding, medicating, bathing, exercising dogs & cats working throughout high school (weekends, holidays, and summer)

Education

Associate of Arts - Music

University of Georgia
Athens, GA
12-2015

Bachelor of Arts - Comparative Literature

University of Georgia
Athens, Ga
01.2015

Skills

  • Strong people skills
  • Sales
  • Marketing
  • Social media
  • Compassion
  • Understanding of the customer's needs
  • Customer Service Excellence
  • Training
  • Supervising Employees
  • Verbal Communication Skills
  • Computer skills
  • Multi-tasking
  • Problem Solving

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Photography
  • I have a passion for photography and editing photos
  • Exploring various forms of art, such as [activity 1], [activity 2], and [activity 3], to nurture creativity and personal growth
  • Avid Reader
  • Watching Movies and TV Shows
  • Adventure Travel
  • Wine Tasting
  • Animal Care
  • Reading
  • Music
  • Design and Build Websites
  • Creative Writing
  • Animal Welfare Advocacy
  • Volunteer Travel
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Operations Specialist

The University of Georgia
01.2021 - Current

Office Assistant Manager

Winding Creek Kennels, Inc.
01.2017 - 01.2021

Full Time Kennel Manager

Winding Creek Kennels, Inc.
01.2015 - 01.2017

Part time Assistant Kennel Manager

Winding Creek Kennels, Inc.
01.2009 - 01.2015

Animal Caretaker

Winding Creek Kennels, Inc.
01.2005 - 01.2009

Associate of Arts - Music

University of Georgia

Bachelor of Arts - Comparative Literature

University of Georgia
Nicole Klink