Nicole Lee
Roadone Intermodal Logistics
Covington,GA
11
years of professional experience
Operations Manager with 10+ years leading logistics, supply chain, and workflow improvements. Proven record of guiding teams, reducing costs, and improving on-time freight and production performance.
Work History
Operations Manager
1 Year 6 Months- Manage Atlanta Google account with 198 company shuttle drivers, 28 temps, 5 dispatchers, and 32 yard drivers daily
- Coordinated daily intermodal operations to support on-time freight movement and service reliability.
- Operate, train, and maintain YMS/PINC system for warehouse, yard drivers, dispatch, and upper management
- Monitor shipment flow, resolving exceptions quickly to prevent delays and customer disruptions.
- Collaborated with dispatch, warehouse, and carrier teams to align schedules and load priorities.
- Reviewed operational records for accuracy, ensuring compliant documentation and clean handoffs.
- Tracked equipment and asset availability to maintain efficient container and trailer utilization.
- Communicated with drivers and internal teams to address route changes and delivery issues.
- Assisted with performance reporting and operational planning to strengthen day-to-day execution.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Negotiated contracts with vendors and suppliers to obtain the best pricing and terms.
- Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
- Coordinated daily logistics operations to maintain smooth intermodal freight flow.
- Monitored shipment status and resolved service disruptions with timely communication.
HQ PaperMill Supply Chain Scheduler
1 Year 3 Months- Coordinated production schedules to align machine capacity, material availability, and shipping requirements.
- Monitored order changes and updated schedules to maintain accurate plant priorities.
- Collaborated with operations, sales, and logistics teams to resolve timing conflicts.
- Developed daily, weekly, and monthly production schedules for paper machines
- Optimize the production sequence to minimize waste and maximize trim efficiency
- Monitored inventory levels, conducted regular audits, and reported discrepancies to maintain stock accuracy
- Translated sales forecasts and customer orders
- Programs worked with including SAP, weigh bridge, Excel, PrattLive.com
- Served as the primary liaison between sales, customer service, manufacturing operations, and logistics/shipping
- Reviewed inventory levels and adjusted workload plans to support uninterrupted production flow.
- Proactively addressed potential risks within the schedule by conducting thorough analyses and implementing preventive measures where necessary.
- Negotiated with suppliers and contractors to secure optimal timelines, contributing to project success.
Corrugated Logistics Rollstock Scheduler/Dispatch
8 Years 5 Months- Created performance reports for senior management highlighting improvement areas and growth opportunities
- Coordinated production schedules to align machine capacity, material availability, and customer delivery priorities.
- Managed a team of 58+ plus employees and provided training focused on maximizing overall performance while leading and delegating job assignments tracking project status, processing payroll, and resolving issues to maximize productivity
- Ensured department was in compliance with local, state, and federal regulations governing emergency response dispatch activities
- Oversaw vehicle maintenance, schedules, coordinated repairs as needed to minimize downtime for fleet vehicles
- Prepared and verified shipping documents, including bill of lading, packaging slips and shipping labels
- Coordinated quarterly driver safety meetings with the Director of Corrugated Logistics
- Assigned as a project manager to work with web developer, to create a new scheduling website that eventually went automated
- Managed the fleet flow to the lease vendor's shop for equipment repair and maintenance.
- Coordinated and managed road breakdowns with vendors
- Managed DOT compliance related to driver available hours of service when assigning loads and daily tasks
- Maintained putting rates in TMW or rate loads/negotiate rates with 3rd party carriers
Education
Certificate in Project Management - Project Management
Associate of Applied Science - Medical Assistant/ Phlebotomy
Skills
Operations management
Logistics management
Supply chain management
Service operations
Project planning and development
Workflow optimization
Decision-making
Problem-solving
Team leadership
Staff development
Talent acquisition
Customer relationship management
Interpersonal communication
Timeline
Operations Manager
Roadone Intermodal Logistics
05.2025 - CurrentRead More
HQ PaperMill Supply Chain Scheduler
Pratt Industries
02.2024 - 05.2025Read More
Corrugated Logistics Rollstock Scheduler/Dispatch
Pratt Industries
09.2015 - 02.2024Read More
Coursera
Certificate in Project Management from Project Management
Read More
Fortis Institute
Associate of Applied Science from Medical Assistant/ Phlebotomy
Read More