Customer Service Representative
Ace Hardware
2023 - 2025
- Assisted in organizing district events to support community engagement initiatives.
- Coordinated logistics for meetings, ensuring timely communication and resource availability.
- Supported data collection efforts to evaluate program effectiveness and participant feedback.
- Managed scheduling for district staff, optimizing time management and operational efficiency.
- Maintained accurate records of participant involvement, facilitating efficient reporting processes.
- Responded to inquiries from community members, providing timely information and assistance as needed.
- Initiated policy changes that streamlined processes within the district while maintaining compliance with state regulations.
- Entered data, generated reports, and produced tracking documents.
- Gathered and organized materials to support operations.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.