Niema Adams
Jonesboro
Summary
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
8
8
years of professional experience
Work History
HR Recruiter
Project Verte
01.2022 - 02.2025
- Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
- Collaborated with hiring managers to identify talent needs and develop effective job descriptions.
- Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
- Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
Telecommunications Sales Representative
Comcast NBC Universal
04.2019 - 01.2022
- Cultivated strong relationships with key decision-makers within target organizations, resulting in increased business opportunities.
- Delivered exceptional customer service, maintaining long-lasting relationships with existing clients leading to repeat business and referrals.
- Managed a portfolio of accounts effectively, monitoring sales pipelines to ensure timely follow-up on leads and opportunities.
- Increased sales revenue by consistently meeting and exceeding sales targets in the telecommunications industry.
Customer Service Representative
Americas First Choice Homeclub
09.2016 - 04.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
South Atlanta High School
Atlanta05-2009
Skills
- Talent acquision
- Recruitment marketing
- Data entry
- Active listening
- Customer service
- Critical thinking
Timeline
HR Recruiter
Project Verte
01.2022 - 02.2025
Telecommunications Sales Representative
Comcast NBC Universal
04.2019 - 01.2022
Customer Service Representative
Americas First Choice Homeclub
09.2016 - 04.2019
High School Diploma -
South Atlanta High School
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