Niema Robinson
2530 Woodford Lane Buford
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Yankee Stadium. Proven ability to enhance service efficiency and maintain high standards of cleanliness. Quick learner adept at multitasking, with a focus on achieving optimal outcomes and fostering team collaboration.
Overview
12
12
years of professional experience
Work History
Food Service Worker
Yankee Stadium
06.2024 - 09.2026
- Prepared and served food items in compliance with health and safety standards.
- Operated kitchen equipment, ensuring proper maintenance and sanitation procedures.
- Assisted in inventory management, tracking supplies for efficient stock levels.
- Collaborated with team members to enhance service efficiency during high-demand events.
- Monitored food presentation and quality, ensuring consistency with organizational standards.
- Handled customer inquiries and complaints professionally, enhancing guest satisfaction.
- Trained new staff on food preparation techniques and service protocols effectively.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Home Care Provider
Freedom Care
11.2017 - 05.2021
- Provided personal care assistance, ensuring comfort and safety for clients in home environments.
- Developed personalized care plans in collaboration with healthcare professionals to meet client needs.
- Monitored and documented clients' health conditions, reporting changes to medical staff promptly.
- Assisted clients with daily living activities, promoting independence and improving quality of life.
- Evaluated client progress regularly, making adjustments to care plans as necessary for optimal outcomes.
- Coordinated transportation for clients to medical appointments, enhancing access to essential services.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Upheld strict standards of privacy and confidentiality in all aspects of caregiving, maintaining the dignity and respect for patients at all times.
Security
Securitas Security Services USA
12.2017 - 06.2019
- Enhanced company security with advanced fraud monitoring systems and tools.
- Enhanced security measures by implementing new protocols and procedures.
- Analyzed security policies for usefulness and value to suggest security policy improvements.
- Wrote detailed reports of all security breaches and investigations.
- Complied with applicable financial security policies, guidelines, and practices.
- Advocated for importance of security testing within QA process, leading to stronger focus on identifying and mitigating security vulnerabilities.
- Enhanced store security by conducting regular audits and inspections.
- Identified and reported suspicious activity to prevent security incidents.
Sales Associate
Foot Locker
06.2014 - 04.2017
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to attract customer attention and drive sales.
- Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
- Collaborated with team members to achieve store sales goals through effective communication.
- Supported stock replenishment efforts, contributing to uninterrupted product availability on the sales floor.
- Engaged in ongoing training to stay knowledgeable about new products and promotions.
- Handled customer complaints with professionalism, enhancing overall satisfaction and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Participated in inventory counts, helping maintain accurate stock levels and reduce discrepancies.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Mott Haven Village Pep
The Bronx, NY08.2010
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong work ethic
- Problem-solving
- Strong communication skills
- Attention to detail
- Team oriented
Timeline
Food Service Worker
Yankee Stadium
06.2024 - 09.2026
Security
Securitas Security Services USA
12.2017 - 06.2019
Home Care Provider
Freedom Care
11.2017 - 05.2021
Sales Associate
Foot Locker
06.2014 - 04.2017
High School Diploma -
Mott Haven Village Pep