Niesha Hodge

Dedicated customer service representative, motivated to maintain customer satisfaction, and contribute to company success. Proven ability to establish rapport with clients, and exceed sales quotas. Reliable and driven, with strong time management, and prioritization abilities. Reliable warehouse associate with a background in shipping, receiving, packaging, and inventory. Efficient, highly accurate, with a flexible schedule, and the ability to stand entire shifts. Effective in handling office and administrative tasks within busy, multi-physician practices. Expedient in processing patient check-in/check-out, verifying insurance, and collecting third-party claims. Efficient in managing appointment scheduling, patient records, medical billing, and financial information. Customer Service Representative with a background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service, and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.