Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

Nikeashay Williams

Atlanta

Summary

Dedicated worker with over 5 to 10 years of experience in customer service, supervisor, trainee and many more. Im an outstanding player in teamwork. Specialize in skills that will help customers to their satisfaction. I put the capitol T in Team. :)

Overview

8
8
years of professional experience

Work History

Housekeeper

ICS
Atlanta
06.2023 - 07.2025
  • Maintained cleanliness in guest rooms and common areas daily.
  • Operated cleaning equipment and managed cleaning supplies efficiently.
  • Conducted inventory checks for linens and cleaning products regularly.
  • Collaborated with team members to ensure timely completion of tasks.
  • Reported maintenance issues to management for prompt resolution.
  • Organized storage areas for easy access to cleaning materials and tools.
  • Followed health and safety standards while performing all duties diligently.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Maintained and organized cleaning supplies stock.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Responded to requests from guests regarding housekeeping needs.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed safety procedures when handling hazardous materials.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Swept and damp-mopped private stairways and hallways.
  • Communicated with maintenance team on damages to repair.
  • Waxed and polished wood furnishings to restore faded appearance.

Chiropractic Assistant

Arrowhead Clinic
Riverdale
07.2020 - 08.2022
  • Assisted patients with scheduling appointments and managing front desk operations.
  • Prepared treatment rooms and ensured all equipment was clean and organized.
  • Educated patients on chiropractic procedures and post-treatment care instructions.
  • Processed patient intake forms and verified insurance information efficiently.
  • Supported chiropractors during patient evaluations and treatment sessions.
  • Communicated effectively with patients to address concerns and provide updates.
  • Coordinated follow-up appointments to ensure continuity of care for patients.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Scheduled appointments for patients both in person and over the phone.
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Provided assistance with other duties as assigned by chiropractor or office manager.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Acquainted patients with therapy procedures by explaining purpose and results of exercises.
  • Communicated with insurance companies to facilitate proper billing procedures and collect payments.
  • Scheduled appointments for patients via phone and in person.
  • Answered patient questions regarding their care plan or billing inquiries.
  • Ensured cleanliness of equipment used during treatments.
  • Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
  • Maintained patient records and updated information in the electronic health record system.
  • Greeted patients, verified insurance and collected co-payments.
  • Accurately entered data into computer systems related to patient visits or treatments received.
  • Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
  • Completed paperwork related to billing procedures accurately according to established protocols.
  • Educated patients about chiropractic care to help achieve health goals.
  • Conducted follow up calls to ensure that patients are recovering well from treatments.
  • Monitored appointment schedules throughout the day to ensure proper flow of operations.
  • Provided support to patients experiencing pain or discomfort before or after treatment sessions.
  • Explained post-treatment instructions to patients, providing printed materials if needed.
  • Documented exercises completed by patients to support charting and billing.
  • Processed patient payments and handled billing inquiries.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Assisted back office patient processes to reduce office wait times.
  • Contacted medical facilities to schedule patients for admission.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Clerk Specialist

Fulton County Courthouse
Atlanta
05.2018 - 08.2021
  • Processed legal documents for court cases and maintained accurate records.
  • Assisted attorneys with case preparation and provided administrative support.
  • Coordinated schedules for court hearings and managed appointment logistics.
  • Responded to inquiries from the public regarding court procedures and documentation.
  • Supported jury selection process by managing juror information and communication.
  • Maintained filing systems for case files to ensure easy retrieval of information.
  • Collaborated with law enforcement to facilitate the delivery of legal documents.
  • Researched customer accounts to resolve discrepancies or issues relating to billing or payment inquiries.
  • Assisted with the development of new administrative procedures and processes.
  • Verified accuracy of billing data prior to submitting invoices for payment processing.
  • Organized documents according to established filing systems.
  • Developed spreadsheets tracking performance metrics related to overall operations of the department.
  • Prepared outgoing correspondence such as letters, memos, invoices, contracts.
  • Answered questions from customers regarding products or services offered by the company.
  • Updated customer contact information in the database system on a regular basis.
  • Maintained inventory records of office supplies and equipment.
  • Monitored incoming mail on a daily basis, sorted accordingly, and distributed it appropriately.
  • Performed data entry tasks for customer information into database system.
  • Scheduled appointments and maintained calendars for department personnel.
  • Processed payments for services rendered, including verifying credit card information and issuing receipts.
  • Communicated with customers and employees to answer questions or explain information.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Copied, sorted and filed records of office activities and business transactions.
  • Delivered messages and ran errands.
  • Computed, recorded and proofread data or reports.
  • Typed, formatted and edited correspondence and other documents.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Completed and mailed contracts, invoices or checks.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Processed and prepared business or government forms and expense reports.

Drug Abuse Counselor

Non Profit Organization
Marietta
04.2017 - 11.2017
  • Educated clients about coping strategies and relapse prevention techniques.
  • Maintained accurate and confidential client records in compliance with regulations.
  • Implemented community outreach programs to raise awareness about addiction services.
  • Provided support during crisis situations, ensuring client safety and well-being.
  • Participated in weekly team meetings to discuss cases and develop treatment plans.
  • Educated family members on how best to support their loved one during recovery.
  • Encouraged clients to participate in 12-Step programs or other peer support groups.
  • Assisted clients in developing coping strategies to manage cravings and triggers.
  • Facilitated educational groups focused on topics such as addiction education, stress management, healthy lifestyle choices, and relapse prevention.
  • Provided individual and group counseling to clients with substance abuse issues.
  • Participated in outreach activities within the community such as speaking at public events or providing educational seminars.
  • Advised clients on available community resources that may be helpful in their recovery journey.
  • Conducted assessments of client's mental health, drug use history, and risk factors for relapse.
  • Provided crisis intervention when needed.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Guided clients in developing skills or strategies for dealing with problems.

Education

High School Diploma -

Tri-cities
Atlanta, GA
05-2015

Skills

  • Cleaning techniques
  • Inventory management
  • Safety standards
  • Equipment operation
  • Sanitation practices
  • Facility maintenance
  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Task prioritization
  • Conflict resolution

Affiliations

  • very friendly and always smiling.

Accomplishments

  • i received a raise
  • i was acknowledged in meetings with kudos
  • i always pass desk check

Languages

English
Professional

References

References available upon request.

Timeline

Housekeeper

ICS
06.2023 - 07.2025

Chiropractic Assistant

Arrowhead Clinic
07.2020 - 08.2022

Clerk Specialist

Fulton County Courthouse
05.2018 - 08.2021

Drug Abuse Counselor

Non Profit Organization
04.2017 - 11.2017

High School Diploma -

Tri-cities

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Nikeashay Williams