Nikida Washington
Lawrenceville
Summary
Dedicated and highly motivated Medical Assisting program graduate with a strong background in customer service in the retail and restaurant industries. Recognized for my meticulous attention to detail, exceptional customer service aptitude, and unwavering work ethic. Throughout my academic journey, I have demonstrated a passion for learning and a drive to excel as a Medical Assistant. Eager to leverage my newly acquired knowledge and skills to contribute to a dynamic healthcare team.
Overview
7
7
years of professional experience
Work History
Nursing Assistant
Assisted Living Facility
12.2024 - Current
- Provided compassionate and personalized care to residents, ensuring their physical and emotional well-being
- Assisted residents with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support
- Monitored and documented vital signs, medications, and changes in resident condition, promptly reporting concerns to nursing staff and ensuring timely interventions
- Collaborated effectively with a multidisciplinary healthcare team, to create and implement individualized care plans
- Engaged residents in therapeutic activities, exercises, and social interactions
- Assisted with meal preparation, feeding residents, and monitored dietary needs and preferences
- Demonstrated professionalism, empathy, and excellent communication skills in all interactions
Store Associate / Cashier
Small Retail Outlet
01.2022 - 03.2024
- Delivered exceptional customer service, fostering positive relationships, and contributing to repeat customers
- Demonstrated strong attention to detail by effectively merchandising products in alignment with plan-o-grams
- Utilized computerized cash registers with precision to process sales, and ensure accurate financial transactions
- Managed inventory by receiving/stocking merchandise within timeframes, showcasing excellent organizational skills
- Collaborated seamlessly with teammates to maintain a clean and organized sales floor throughout shifts
Cashier, Line Expeditor, Catering Specialist
Best BBQ
01.2018 - 01.2020
- As an expeditor, efficiently managed the flow of orders by ensuring the wait staff transmitted orders to the kitchen while maintaining rigorous food safety standards, ensuring prompt and safe delivery of food to the tables
- Demonstrated exceptional attention to detail in overseeing timely table clearing and maintaining proper sanitation
- As a server, skillfully took customer orders, actively listening for special requests, and adeptly upselling menu items to enhance the dining experience while addressing customer inquiries about menu offerings
- Proficiently operated a computerized cash register to process sales, consistently balancing the till at the end of shift
Education
High School Diploma -
Penn Foster Career School
Scranton, PA04-2022
Martinsburg College
Martinsburg, WV01-2025
Skills
- Medical Terminology
- Clinical Procedures
- Laboratory Testing and Procedures
- Anatomy and Physiology I & II
- Other Transferable Skills
Timeline
Nursing Assistant
Assisted Living Facility
12.2024 - Current
Store Associate / Cashier
Small Retail Outlet
01.2022 - 03.2024
Cashier, Line Expeditor, Catering Specialist
Best BBQ
01.2018 - 01.2020
High School Diploma -
Penn Foster Career School
Martinsburg College
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